SmileCRM vs Voip PowerDialer

Starting Price

$1.33/user

Not provided by vendor

Best For

If you undertake outbound telemarketing to generate leads, appointments or surveys then SmileCRM is for you.

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Rating

(0)
4.8 / 5
(78)
Read All Reviews

Ideal number of Users

1 - 99

2 - 1000+

Ease of Use




4.8 / 5


  • "The connection quality is all right. Tools are easy to use, call can be made with one click."

  • "Easy to use, multifunctional lead management system."

Customer Support




4.8 / 5


  • "The tech support team are all very friendly and took care of all the issues we have had so far."

  • "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality




4.5 / 5


  • "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."

  • "Call recording option with different statuses. Easy to set and to navigate."

Value for Money




4.8 / 5


  • "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."

  • "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Product Features

  • close Auto Dialer
  • close Call Logging
  • close Call Recording
  • close Call Routing
  • check Call Scripting
  • check CRM
  • close Inbound Call Center
  • close IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center
  • check Auto Dialer
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Call Scripting
  • check CRM
  • check Inbound Call Center
  • check IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center

Screenshots

View 5 screenshots 110859 thumb
View 5 screenshots 105719 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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SmileCRM vs Voip PowerDialer

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