Ytel vs CallSquad

Starting Price

$99.00/month/user

Not provided by vendor

Best For

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Our clients use CallSquad for purposes such as sales development, lead qualification, opt-in marketing consent, recruitment and event invitations.

Rating


3.9 / 5
(25)
Read All Reviews

5 / 5
(4)

Ideal number of Users

2 - 499

2 - 499

Ease of Use


3.8 / 5


  • "Good Customer Service, Very sharp learning curve."

  • "There are many different options to create very custom setup. Working with the tech team to go over them can be cumbersome."


5 / 5


Customer Support


3.7 / 5



5 / 5


Features & Functionality


4.2 / 5


  • "We switched to X5 and it was smooth sailing. Easy to set-up, very quick support, and all you need in a call center."

  • "This has created much more revenue which has allowed us to quickly grow our company."


5 / 5


Value for Money


3.3 / 5



4.5 / 5


Product Features

  • check Auto Dialer
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Call Scripting
  • check CRM
  • check Inbound Call Center
  • check IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center
Not provided by vendor

Screenshots

View 5 screenshots 105508 thumb
View 5 screenshots 120201 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Ytel vs CallSquad

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