# Best Telemedicine Software 2026 | Capterra > Find the top Telemedicine software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/telemedicine-software/ --- # Best Telemedicine Software Last updated on July 23, 2026 How to find the right Telemedicine Software? Learn more from our team about Telemedicine Software pricing features and benefits in our Telemedicine Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is telemedicine software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 23, 2026 [Telemedicine software](https://www.capterra.com/telemedicine-software/) is technology that enables patients and doctors to have conversations and conduct exams remotely. It can include things such as email, instant messaging, and phone calls but the most common application is video conferencing.  Telemedicine is a type of telehealth that deals specifically with enabling doctor and patient interactions. This technology can include software, such as secure login and data encryption, and hardware, such as video cameras and microphones.  * * * For more information consult our [Telemedicine Buyers Guide](#buyers-guide-content) ## TherapyNotes, LLC Rating: 4.7 out of 5 (968 reviews) Profile: [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TherapyNotes is EHR and practice management software that helps behavioral health professionals streamline workflows and enhance care. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable assistance - Intuitive and user-friendly design Cons: - Frequent technical disruptions - Complex insurance billing process #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - HIPAA Compliant: 4.9 rating - Charting: 4.7 rating - Video Conferencing: 4.7 rating - Appointment Scheduling: 4.9 rating #### Lowest rated features - Online Forms: 4.2 rating - Billing & Invoicing: 4.3 rating - Payment Processing: 4.6 rating - Activity Dashboard: 4.4 rating #### Feature-related review snippet Reviewer: Nneka A. Reviewer details: Mental Health Care, 1-10 employees Published: June 4, 2026 > "What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use." ### Gallery tab Ease of use: 4.7 out of 5 (968 reviews) #### Related review snippet Reviewer: Luis M. Reviewer details: Hospital & Health Care, 1-10 employees Published: June 24, 2026 > "Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes" ### Integrations tab TherapyNotes, LLC connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/118981/TherapyNotes-com/#integrations) #### Most popular integrations - Google Calendar: 4.4 rating - Microsoft Outlook: 4.7 rating - iCloud: 4.0 rating #### Integrations-related review snippet Reviewer: Luis M. Reviewer details: Hospital & Health Care, 1-10 employees Published: June 24, 2026 > "Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist." --- ## RXNT Rating: 4.3 out of 5 (498 reviews) Profile: [RXNT](https://www.capterra.com/p/110018/rxnt/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? RXNT's cloud-based, telehealth-friendly EHR system with Patient Portal optimizes the patient care experience and streamlines workflows. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Streamlined workflow and navigation - Intuitive and accessible design Cons: - Unresponsive customer assistance - Frequent glitches and instability #### Starting price Starting price: $32.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Appointment Management: 5.0 rating - E-Prescribing: 5.0 rating - Charting: 5.0 rating - Claims Management: 5.0 rating #### Lowest rated features - HIPAA Compliant: 3.0 rating - Medical Billing: 3.0 rating - Customizable Templates: 4.0 rating - File Sharing: 4.0 rating #### Feature-related review snippet Reviewer: AMANDA M. Reviewer details: Medical Practice, Self-employed Published: January 2, 2024 > "The software is user-friendly and intuitive." ### Gallery tab Ease of use: 4.3 out of 5 (498 reviews) #### Related review snippet Reviewer: Keisha C. Reviewer details: Hospital & Health Care, 11-50 employees Published: September 22, 2025 > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and processed medications." ### Integrations tab RXNT connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/110018/rxnt/#integrations) #### Most popular integrations - Birdeye: 4.7 rating - RevolutionEHR: 4.4 rating - Exym: 5.0 rating - EMSOW: 4.8 rating - OneMD - DataGrail #### Integrations-related review snippet Reviewer: Kevin B. Reviewer details: Medical Practice, 1-10 employees Published: November 13, 2025 > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." --- ## TeleDent Rating: 4.7 out of 5 (7 reviews) Profile: [TeleDent](https://www.capterra.com/p/178717/MouthWatch-TeleDent/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Turnkey platform that makes teledentistry easy, effective and affordable. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $149.00 Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - HIPAA Compliant: Available - Video Conferencing: Available - Appointment Scheduling: Available - For Medical Purposes: Not available - Charting: Not available - Appointment Management: Available - Confirmations/Reminders: Not available - Virtual Waiting Room: Not available - E-Prescribing: Not available - Billing & Invoicing: Not available - Practice Management: Available - Medical Billing: Not available ### Gallery tab Ease of use: 4.9 out of 5 (7 reviews) --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## AestheticsPro Rating: 4.5 out of 5 (658 reviews) Profile: [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Offer HIPAA-compliant telehealth with integrated video, scheduling, and charting for virtual consultations and follow-up care. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple navigation - Responsive and knowledgeable support team Cons: - Limited payment integration options - Frequent glitches and system instability #### Starting price Starting price: $160.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - HIPAA Compliant: 4.8 rating - Appointment Management: 4.8 rating - Calendar Management: 4.8 rating - Customizable Forms: 4.8 rating #### Lowest rated features - Payment Processing: 4.0 rating - For Medical Purposes: 4.5 rating - Charting: 4.7 rating - Multi-Location: 5.0 rating #### Feature-related review snippet Reviewer: Blaire S. Reviewer details: Medical Practice, 11-50 employees Published: May 15, 2026 > "It’s was helpful to know why its important to have certain things in place." ### Gallery tab Ease of use: 4.2 out of 5 (658 reviews) #### Related review snippet Reviewer: Carlos H. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: March 25, 2026 > "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos." ### Integrations tab AestheticsPro connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/93446/AestheticsPro/#integrations) #### Most popular integrations - Google Calendar: 5.0 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Twilio: 4.4 rating - Salesforce Platform: 4.4 rating - MDToolbox-Rx: 4.7 rating #### Integrations-related review snippet Reviewer: Alejandra H. Reviewer details: Health, Wellness and Fitness, Self-employed Published: February 10, 2026 > "With expanded integration options, it could become an even more powerful all-in-one solution." --- ## CharmHealth Rating: 4.2 out of 5 (152 reviews) Profile: [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based healthcare platform that helps businesses integrate EHR, practice management, telehealth, and patient engagement tools. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - HIPAA Compliant: 4.7 rating - Charting: 4.9 rating - Two-Way Audio & Video: 5.0 rating - Appointment Scheduling: 3.8 rating #### Lowest rated features - For Medical Purposes: 2.3 rating - Self Service Portal: 1.0 rating - Medical Billing: 3.5 rating - E-Prescribing: 4.0 rating #### Feature-related review snippet Reviewer: Yatra P. Reviewer details: Hospital & Health Care, 501-1,000 employees Published: December 4, 2025 > "It has very simple layouts which are easy to learn and understand." ### Gallery tab Ease of use: 4.3 out of 5 (152 reviews) #### Related review snippet Reviewer: Daniel H. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: November 7, 2024 > "I like the appointment reminders feature and the integration ease for websites to enable self-booking for patients." ### Integrations tab CharmHealth connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/120340/ChARM-EHR/#integrations) #### Most popular integrations - Zoom Workplace: 4.8 rating - Zoho CRM: 4.3 rating - QuickBooks Online Advanced: 4.4 rating - Twilio: 4.4 rating - Health Cloud: 4.4 rating - MatrixCare Skilled Nursing Facility: 4.3 rating #### Integrations-related review snippet Reviewer: Sarah O. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: May 29, 2025 > "In theory, I also love the integration with Quest labs." --- ## SimplePractice Rating: 4.6 out of 5 (2,827 reviews) Profile: [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lead stress-free, reliable video appointments with SimplePractice’s fully integrated, HIPAA-compliant Telehealth platform. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Automated reminders boost attendance Cons: - Complex and limited insurance billing - Telehealth and phone support limitations #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - HIPAA Compliant: 4.4 rating - Confirmations/Reminders: 4.5 rating - Document Management: 4.1 rating - Appointment Scheduling: 4.5 rating #### Lowest rated features - Appointment Management: 4.0 rating - Payment Processing: 3.0 rating - Records Management: 1.0 rating - Mobile Access: 4.0 rating #### Feature-related review snippet Reviewer: jaclyn F. Reviewer details: Mental Health Care, Self-employed Published: December 10, 2024 > "It is intuitive and there is alot of support." ### Gallery tab Ease of use: 4.4 out of 5 (2,827 reviews) #### Related review snippet Reviewer: Christine B. Reviewer details: Health, Wellness and Fitness, Self-employed Published: March 31, 2026 > "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments." ### Integrations tab SimplePractice connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/130710/SimplePractice/#integrations) #### Most popular integrations - Google Calendar: 4.5 rating - Stripe: 4.8 rating - Microsoft Outlook: 5.0 rating - iCloud: 4.7 rating - PayPal Enterprise Payments: 4.2 rating #### Integrations-related review snippet Reviewer: Andrew A. Reviewer details: Mental Health Care, 51-200 employees Published: March 13, 2025 > "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services on your personal calendar." --- ## Zanda Rating: 4.6 out of 5 (204 reviews) Profile: [Zanda](https://www.capterra.com/p/180530/Power-Diary/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zanda is a complete practice management platform with an optional AI assistant purpose-built for healthcare providers. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $19.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Confirmations/Reminders: 5.0 rating - Appointment Management: 5.0 rating - HIPAA Compliant: 5.0 rating - Two-Way Audio & Video: 4.8 rating #### Lowest rated features - Document Management: 3.5 rating - Records Management: 3.0 rating - Appointment Scheduling: 4.0 rating - For Medical Purposes: 4.0 rating #### Feature-related review snippet Reviewer: Renae M. Reviewer details: Mental Health Care, Self-employed Published: November 16, 2023 > "It's pretty easy to figure out how to use the platform even without using the tutorials. " ### Gallery tab Ease of use: 4.5 out of 5 (204 reviews) #### Related review snippet Reviewer: Penny T. Reviewer details: Mental Health Care, Self-employed Published: March 11, 2025 > "I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them." ### Integrations tab Zanda connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/180530/Power-Diary/#integrations) #### Most popular integrations - Mailchimp: 3.5 rating - Google Calendar: 3.0 rating - Stripe: 4.5 rating - Xero: 4.8 rating - Microsoft Outlook: 4.5 rating - Tyro: 4.5 rating #### Integrations-related review snippet Reviewer: Ines R. Reviewer details: Mental Health Care, 11-50 employees Published: April 22, 2025 > "I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place." --- ## Practice Better Rating: 4.8 out of 5 (97 reviews) Profile: [Practice Better](https://www.capterra.com/p/159263/Better/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Why Practice Better? - Elevate your client experience - Grow beyond 1-1 - Automate admin tasks - Be part of a movement #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $35.00 Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Appointment Management: 4.7 rating - HIPAA Compliant: 4.9 rating - Calendar Management: 4.7 rating - Charting: 4.6 rating #### Lowest rated features - Electronic Payments: 4.2 rating - Document Management: 4.5 rating - Reporting & Statistics: 4.3 rating - Appointment Scheduling: 4.0 rating #### Feature-related review snippet Reviewer: Emma S. Reviewer details: Health, Wellness and Fitness, Self-employed Published: December 12, 2022 > "The design is intuitive & easy to use for both the client and practitioner alike; with smart features that have streamlined my business to save me time and effort." ### Gallery tab Ease of use: 4.6 out of 5 (97 reviews) #### Related review snippet Reviewer: Pamela T. Reviewer details: Individual & Family Services, Self-employed Published: January 14, 2026 > "I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!" ### Integrations tab Practice Better connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/159263/Better/#integrations) #### Most popular integrations - Google Drive: 4.7 rating - Dropbox: 4.5 rating - Google Calendar: 4.7 rating - Stripe: 4.8 rating - Zapier: 4.7 rating - Square Payments: 5.0 rating #### Integrations-related review snippet Reviewer: Chris W. Reviewer details: Alternative Medicine, 1-10 employees Published: June 10, 2024 > "I also appreciate that it integrates with many third-party devices that I use regularly like Fullscript, Zoom, Google Calendar, and Square just to name a few." --- ## PracticeSuite Rating: 4.0 out of 5 (40 reviews) Profile: [PracticeSuite](https://www.capterra.com/p/116370/PracticeSuite/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? PracticeSuite is a software that helps providers streamline operations, improve patient engagement, and boost revenue management. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.3 out of 5 - Features: 3.9 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $299.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Multi-Provider Practice: 5.0 rating - Practice Management: 5.0 rating - Remote Treatment Planning: 4.0 rating - Online Forms: 3.0 rating #### Lowest rated features - Self Service Portal: 3.0 rating #### Feature-related review snippet Reviewer: Asma R. Reviewer details: Hospital & Health Care, 1-10 employees Published: May 31, 2022 > "Right from the beginning the practicsuite stood out with its interface ease to use and layout." ### Gallery tab Ease of use: 4.1 out of 5 (40 reviews) #### Related review snippet Reviewer: Asma R. Reviewer details: Hospital & Health Care, 1-10 employees Published: May 31, 2022 > "Right from the beginning the practicsuite stood out with its interface ease to use and layout." --- ## Ambiki Rating: 4.9 out of 5 (14 reviews) Profile: [Ambiki](https://www.capterra.com/p/10029143/Ambiki/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The Ambiki teletherapy platform is easy to use and packed with 500+ interactive resources to keep kids engaged and learning. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $59.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - HIPAA Compliant: Available - Video Conferencing: Available - Appointment Scheduling: Available - For Medical Purposes: Available - Charting: Available - Appointment Management: Available - Confirmations/Reminders: Available - Virtual Waiting Room: Available - E-Prescribing: Not available - Billing & Invoicing: Available - Practice Management: Available - Medical Billing: Available ### Gallery tab Ease of use: 4.9 out of 5 (14 reviews) ### Integrations tab Ambiki connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/10029143/Ambiki/#integrations) #### Most popular integrations - Google Calendar: 5.0 rating - Stripe: 5.0 rating - Twilio: 4.4 rating - Availity: 3.0 rating --- ## CarePaths EHR Rating: 3.8 out of 5 (34 reviews) Profile: [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? HIPAA-Compliant & ONC-Certified Cloud-Based EHR & Practice Management with Free Telehealth, Claims, and Eligibility. #### Rating breakdown - Ease of Use: 3.5 out of 5 - Customer Service: 3.5 out of 5 - Features: 3.7 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - HIPAA Compliant: Available - Video Conferencing: Available - Appointment Scheduling: Available - For Medical Purposes: Available - Charting: Available - Appointment Management: Available - Confirmations/Reminders: Available - Virtual Waiting Room: Available - E-Prescribing: Available - Billing & Invoicing: Available - Practice Management: Available - Medical Billing: Available ### Gallery tab Ease of use: 3.5 out of 5 (34 reviews) --- ## Tebra Rating: 3.9 out of 5 (1,374 reviews) Profile: [Tebra](https://www.capterra.com/p/129169/Tebra/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tebra’s telemedicine platform offers secure virtual consultations, improving patient access and streamlining care. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.8 out of 5 - Features: 3.8 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and efficient navigation - Comprehensive training resources Cons: - Persistent software glitches - Unreliable phone support experience #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 4.6 rating - Charting: 4.3 rating - E-Prescribing: 4.3 rating - Appointment Scheduling: 4.2 rating #### Lowest rated features - Document Management: 2.3 rating - Claims Management: 3.2 rating - Appointment Management: 4.0 rating - For Medical Purposes: 3.6 rating #### Feature-related review snippet Reviewer: Freya G. Reviewer details: Hospital & Health Care, 1-10 employees Published: March 23, 2026 > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility." ### Gallery tab Ease of use: 4.1 out of 5 (1,374 reviews) #### Related review snippet Reviewer: Freya G. Reviewer details: Hospital & Health Care, 1-10 employees Published: March 23, 2026 > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility." ### Integrations tab Tebra connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/129169/Tebra/#integrations) #### Most popular integrations - Microsoft Excel: 4.5 rating - QuickBooks Online Advanced: 4.4 rating #### Integrations-related review snippet Reviewer: Marina P. Reviewer details: Mental Health Care, 11-50 employees Published: May 20, 2026 > "Initially, Tebra presented itself as an all-in-one platform with appealing promises around practice management, EHR functionality, billing integration, and operational efficiency for healthcare organizations." --- ## NextGen Office Rating: 4.0 out of 5 (1,284 reviews) Profile: [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? NextGen Office is cloud-based EHR and practice management software aiding small practices in workflows, operations, and patient care. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.0 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Pros: - Streamlined workflow experience - Intuitive and approachable design Cons: - Persistent technical problems - Frequent slowdowns and delays #### Starting price Starting price: $300.00 Free trial: No Free demo: No ### Features tab #### Highest rated features - Billing & Invoicing: 4.0 rating - Charting: 4.0 rating - Workflow Management: 4.0 rating #### Feature-related review snippet Reviewer: Lisette N. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: June 26, 2026 > "I like the ease of use, very user friendly. " ### Gallery tab Ease of use: 3.9 out of 5 (1,284 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Accounting, 1-10 employees Published: April 10, 2026 > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity." ### Integrations tab NextGen Office connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#integrations) #### Most popular integrations - Doctible: 3.7 rating - InstaMed: 3.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Accounting, 1-10 employees Published: April 10, 2026 > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity." --- ## Doxy.me Rating: 4.6 out of 5 (1,227 reviews) Profile: [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Intuitive telehealth user experience - Affordable HIPAA-compliant telehealth platform Cons: - Unstable telehealth connectivity - Frequent audio disruptions #### Starting price Starting price: $35.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 5.0 rating - Virtual Waiting Room: 4.9 rating - For Medical Purposes: 4.9 rating - Video Conferencing: 4.7 rating #### Lowest rated features - Online Forms: 3.9 rating - Payment Processing: 4.0 rating - Appointment Scheduling: 4.5 rating - Confirmations/Reminders: 4.5 rating #### Feature-related review snippet Reviewer: Bradley C. Reviewer details: Mental Health Care, Self-employed Published: April 1, 2024 > "I use a lot of different platforms and Doxyme is the easiest and most intuitive by far. " ### Gallery tab Ease of use: 4.9 out of 5 (1,227 reviews) #### Related review snippet Reviewer: Shea G. Reviewer details: Health, Wellness and Fitness, Self-employed Published: April 21, 2026 > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product." ### Integrations tab Doxy.me connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/158461/Doxy-me/#integrations) #### Most popular integrations - Stripe: 3.7 rating - Okta: 4.7 rating - Cloudflare: 4.7 rating - eClinicalWorks: 3.3 rating #### Integrations-related review snippet Reviewer: Jenny J. Reviewer details: Education Management, 51-200 employees Published: February 1, 2022 > "The links work, the waiting room works, the quality of the teleconference with my therapist works great. While in person meetings would be preferable, this has not been possible because of the pandemic. " --- ## TheraNest Rating: 4.4 out of 5 (1,050 reviews) Profile: [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TheraNest is a cloud-based software that provides mental health professionals with telehealth, billing, and client management tools. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple navigation - Continuous user-driven enhancements Cons: - Frequent technical glitches - Manual and unreliable data saving #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 5.0 rating - Appointment Scheduling: 4.7 rating - Document Management: 4.3 rating - Appointment Management: 4.3 rating #### Lowest rated features - Mobile Access: 2.5 rating - For Medical Purposes: 3.3 rating - Medical Billing: 3.3 rating - Two-Way Audio & Video: 3.8 rating #### Feature-related review snippet Reviewer: yehia M. Reviewer details: Accounting, Self-employed Published: April 18, 2023 > "The majority of our workplace demands are met by TheraNest in a single, integrated package." ### Gallery tab Ease of use: 4.3 out of 5 (1,050 reviews) #### Related review snippet Reviewer: Heather S. Reviewer details: Mental Health Care, 1-10 employees Published: June 24, 2026 > "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there were some areas where customization and navigation could be improved, the system generally met the needs of the practice and helped maintain organization." ### Integrations tab TheraNest connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#integrations) #### Most popular integrations - Google Calendar: 4.4 rating - Microsoft Outlook: 4.5 rating - iCloud: 4.0 rating #### Integrations-related review snippet Reviewer: Joesy G. Reviewer details: Mental Health Care, 11-50 employees Published: June 30, 2026 > "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!" --- ## Mend Rating: 4.6 out of 5 (920 reviews) Profile: [Mend](https://www.capterra.com/p/165634/Mend-App/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Launch your integrated Telemedicine program today with Mend. Best for 11+ Provider Groups. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and efficient platform - Convenient remote doctor access Cons: - Inconsistent connectivity reliability - Frequent slowdowns and glitches #### Starting price Starting price: Not available Pricing details: Per Feature, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - For Medical Purposes: 4.8 rating - Video Conferencing: 4.7 rating - HIPAA Compliant: 4.8 rating - Confirmations/Reminders: 4.8 rating #### Lowest rated features - Payment Processing: 3.6 rating - Billing & Invoicing: 4.1 rating - One-to-One Messaging: 4.3 rating - Scheduling: 4.0 rating #### Feature-related review snippet Reviewer: J. Emily C. Reviewer details: Mental Health Care, 11-50 employees Published: November 14, 2024 > "So glad someone figured out a way to make this type of technology be HIPAA compliant." ### Gallery tab Ease of use: 4.6 out of 5 (920 reviews) #### Related review snippet Reviewer: Alexandra H. Reviewer details: Individual & Family Services, Self-employed Published: April 8, 2025 > "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of town, or have any type of disability." --- ## athenaOne Rating: 3.8 out of 5 (911 reviews) Profile: [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Web-based tool that offers electronic health records, revenue management & patient engagement modules for optimized patient outcomes. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 3.6 out of 5 - Features: 3.8 out of 5 - Value for Money: 3.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and efficient interface - Remote information accessibility Cons: - Frequent technical and support problems - Complex and delayed claims processing #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 4.7 rating - Charting: 4.2 rating - E-Prescribing: 4.1 rating - Appointment Management: 4.1 rating #### Lowest rated features - Claims Management: 2.1 rating - Billing & Invoicing: 3.3 rating - Medical Billing: 3.3 rating - For Medical Purposes: 3.0 rating #### Feature-related review snippet Reviewer: Zoë Z. Reviewer details: Construction, 51-200 employees Published: March 12, 2025 > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at first. When I’ve had questions, the support team has been pretty responsive, which is nice." ### Gallery tab Ease of use: 3.8 out of 5 (911 reviews) #### Related review snippet Reviewer: Brook L. Reviewer details: Hospital & Health Care, 51-200 employees Published: April 16, 2026 > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues." ### Integrations tab athenaOne connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/98735/athenaOne/#integrations) #### Most popular integrations - rater8: 5.0 rating - Phreesia: 4.2 rating - SocialClimb: 4.8 rating - VaxCare: 4.6 rating - Scribe: 4.8 rating - Rectangle Health: 4.7 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Hospital & Health Care, 11-50 employees Published: September 4, 2024 > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." --- ## Carepatron Rating: 4.4 out of 5 (858 reviews) Profile: [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and organized platform - Smooth onboarding and learning Cons: - Client experience and support issues - Frequent bugs disrupt workflow #### Starting price Starting price: $0.00 Pricing details: Flat Rate Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Appointment Scheduling: 4.8 rating - Confirmations/Reminders: 4.5 rating - HIPAA Compliant: 4.8 rating - Document Management: 4.5 rating #### Lowest rated features - Medical Billing: 3.8 rating - Workflow Management: 3.2 rating - Customizable Templates: 3.6 rating - Activity Dashboard: 3.5 rating #### Feature-related review snippet Reviewer: Naveed D. Reviewer details: Medical Practice, 1-10 employees Published: September 19, 2024 > "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in." ### Gallery tab Ease of use: 4.5 out of 5 (858 reviews) #### Related review snippet Reviewer: Logan M. Reviewer details: Mental Health Care, 11-50 employees Published: March 25, 2026 > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to client file organization and meeting reminders." ### Integrations tab Carepatron connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/195467/Care-Patron/#integrations) #### Most popular integrations - Zoom Workplace: 4.6 rating - QuickBooks Online: 4.3 rating - FreshBooks: 4.5 rating - Google Calendar: 4.6 rating - Stripe: 4.7 rating - Xero: 4.4 rating #### Integrations-related review snippet Reviewer: Kevin S. Reviewer details: Mental Health Care, Self-employed Published: March 23, 2026 > "Lots of great functions, from Ai to claim integration." --- ## Pabau Rating: 4.7 out of 5 (643 reviews) Profile: [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive experience - Supportive and responsive staff assistance Cons: - Frequent technical glitches and instability - Unclear and costly pricing structure #### Starting price Starting price: $59.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 5.0 rating - Billing & Invoicing: 5.0 rating - Calendar Management: 5.0 rating - Charting: 5.0 rating #### Lowest rated features - Workflow Management: 3.0 rating - Records Management: 4.0 rating - Customizable Forms: 4.5 rating - E-Prescribing: 4.5 rating #### Feature-related review snippet Reviewer: Brant T. Reviewer details: Alternative Medicine, 1-10 employees Published: January 21, 2026 > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than the other way around." ### Gallery tab Ease of use: 4.4 out of 5 (643 reviews) #### Related review snippet Reviewer: Sushant S. Reviewer details: Pharmaceuticals, 11-50 employees Published: May 12, 2026 > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things should be done, which makes it much easier for new team members to follow processes correctly." ### Integrations tab Pabau connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/140062/Pabau-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.7 rating - Google Analytics 360: 4.7 rating - Google Calendar: 5.0 rating - Stripe: 4.8 rating - Xero: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Shannon L. Reviewer details: Medical Practice, 1-10 employees Published: June 11, 2026 > "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration for specific services" --- ## Jane Rating: 4.8 out of 5 (529 reviews) Profile: [Jane](https://www.capterra.com/p/178984/Jane-App/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based practice management software that offers features like online booking, scheduling, customizable charting, and more. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable support team - Comprehensive and evolving feature set Cons: - Setup challenges and minor glitches - Complex billing and payment processes #### Starting price Starting price: $54.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Confirmations/Reminders: 4.7 rating - HIPAA Compliant: 4.9 rating - Charting: 4.6 rating - Appointment Management: 4.8 rating #### Lowest rated features - Mobile Access: 3.8 rating - Two-Way Audio & Video: 4.3 rating - Customizable Branding: 3.5 rating - Billing & Invoicing: 4.4 rating #### Feature-related review snippet Reviewer: NEGIN M. Reviewer details: Mental Health Care, Self-employed Published: January 2, 2025 > "The platform is intuitive, efficient, and well-suited for managing my practice." ### Gallery tab Ease of use: 4.6 out of 5 (529 reviews) #### Related review snippet Reviewer: Claire W. Reviewer details: Mental Health Care, 11-50 employees Published: April 5, 2026 > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a young therapist new to the field. While there is some room for improvement in documentation workflows and telehealth reliability, the ease of use and strong customer support make it a solid choice for clinicians at any level of experience." ### Integrations tab Jane connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/178984/Jane-App/#integrations) #### Most popular integrations - Mailchimp: 4.0 rating - Google Analytics 360: 4.0 rating - Google Calendar: 4.4 rating - Microsoft Outlook: 4.5 rating - Bench: 4.5 rating - Documo: 4.8 rating #### Integrations-related review snippet Reviewer: Patrick T. Reviewer details: Alternative Medicine, 1-10 employees Published: July 26, 2024 > "Jane is a great EHR software that has a lot of macros to choose from." --- ## DrChrono Rating: 3.9 out of 5 (490 reviews) Profile: [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based telemedicine ready EHR with HIPAA compliant video conferencing, virtual waiting room, and online scheduling. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.6 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Pros: - User-friendly learning experience - Intuitive and attractive interface Cons: - Frequent technical disruptions - Lack of direct phone support #### Starting price Starting price: Not available Pricing details: Other Free trial: No Free demo: No ### Features tab #### Most popular features - HIPAA Compliant: Available - Video Conferencing: Available - Appointment Scheduling: Available - For Medical Purposes: Available - Charting: Available - Appointment Management: Available - Confirmations/Reminders: Available - Virtual Waiting Room: Available - E-Prescribing: Available - Billing & Invoicing: Available - Practice Management: Available - Medical Billing: Available ### Gallery tab Ease of use: 4.0 out of 5 (490 reviews) #### Related review snippet Reviewer: Adewale S. Reviewer details: Health, Wellness and Fitness, Self-employed Published: February 18, 2026 > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our client base, repayment contracts, and reporting." ### Integrations tab DrChrono connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/89392/drchrono-Practice-Management/#integrations) #### Most popular integrations - Box: 3.0 rating - Square Point of Sale: 5.0 rating - Grow: 4.4 rating - Fortis: 4.6 rating - Demandforce: 2.0 rating - InvoiceSherpa: 4.0 rating #### Integrations-related review snippet Reviewer: Chris D. Reviewer details: Alternative Medicine, 1-10 employees Published: January 20, 2025 > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being integrated with Fullscript for supplements." --- ## WebPT Rating: 4.2 out of 5 (483 reviews) Profile: [WebPT](https://www.capterra.com/p/92920/WebPT/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? WebPT supports telemedicine with live video; an interactive home exercise program; documentation & billing; and email tool. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Streamlined daily operations - Quick staff onboarding process Cons: - Recurring glitches and errors - High and increasing costs #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Billing & Invoicing: 5.0 rating - Charting: 5.0 rating - Document Management: 5.0 rating - HIPAA Compliant: 5.0 rating #### Feature-related review snippet Reviewer: Jami G. Reviewer details: Medical Practice, 1-10 employees Published: October 30, 2023 > "very user friendly " ### Gallery tab Ease of use: 4.3 out of 5 (483 reviews) #### Related review snippet Reviewer: Brandon V. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: October 27, 2025 > "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying over information from previous note, so there was not much that needed to be added outside of what the day held." ### Integrations tab WebPT connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/92920/WebPT/#integrations) #### Most popular integrations - athenaOne: 3.8 rating - eClinicalWorks: 3.3 rating - ModMed: 4.4 rating - Therabill: 3.9 rating - Veradigm EHR: 3.5 rating - MEDITECH Expanse: 3.0 rating #### Integrations-related review snippet Reviewer: Muhammad R. Reviewer details: Health, Wellness and Fitness, 10,001+ employees Published: April 2, 2024 > "Great user friendliness, ability to integrate with therabill." --- ## Epic Rating: 4.4 out of 5 (455 reviews) Profile: [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Epic electronic health record software creates comprehensive patient medical records and enables personalized care. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive patient data management - Versatile hospital-wide solution Cons: - Sluggish performance and navigation - Complicated order management process #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Billing & Invoicing: 5.0 rating - HIPAA Compliant: 5.0 rating - Mobile Access: 5.0 rating - Charting: 5.0 rating #### Lowest rated features - For Medical Purposes: 4.0 rating - Self Service Portal: 5.0 rating - Appointment Scheduling: 5.0 rating - Video Conferencing: 5.0 rating #### Feature-related review snippet Reviewer: Kevin H. Reviewer details: Hospital & Health Care, 10,001+ employees Published: April 17, 2025 > "I find the interfaces are intuitive. " ### Gallery tab Ease of use: 4.1 out of 5 (455 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Hospital & Health Care, 10,001+ employees Published: June 30, 2026 > "You can send a message to a colleague, call a customer and not have to type in a number - the program itself enables the smooth operation of apps on your phone." --- ## Doctoralia for Specialists Rating: 4.7 out of 5 (409 reviews) Profile: [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Doctoralia for professionals and clinics provides solutions that aim to improve the management of clinic-patient relationships. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive operation - Enhanced online presence tools Cons: - High and increasing costs - Limited mobile functionality issues #### Starting price Starting price: €69.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - HIPAA Compliant: Not available - Video Conferencing: Not available - Appointment Scheduling: Available - For Medical Purposes: Available - Charting: Not available - Appointment Management: Available - Confirmations/Reminders: Available - Virtual Waiting Room: Not available - E-Prescribing: Not available - Billing & Invoicing: Available - Practice Management: Available - Medical Billing: Not available ### Gallery tab Ease of use: 4.7 out of 5 (409 reviews) #### Related review snippet Reviewer: Gladys P. Reviewer details: Hospital & Health Care, 1-10 employees Published: October 3, 2023 > "Since I started using Doctoralia, the number of visits has grown a lot due to improved visibility and the ease of online appointment booking." ### Integrations tab Doctoralia for Specialists connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/253301/Doctoralia-Pro/#integrations) #### Most popular integrations - Clinic Cloud: 4.0 rating - GipoNext: 4.7 rating - Feegow: 4.0 rating --- ## eClinicalWorks Rating: 3.3 out of 5 (396 reviews) Profile: [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? healow TeleVisits by eClinicalWorks offers secure and HIPAA-compliant telehealth solutions for virtual patient visits. #### Rating breakdown - Ease of Use: 3.3 out of 5 - Customer Service: 2.8 out of 5 - Features: 3.4 out of 5 - Value for Money: 3.0 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive patient charting system - Extensive feature set for clinics Cons: - Inefficient support ticket process - Disruptive updates and upgrades #### Starting price Starting price: $449.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - HIPAA Compliant: 3.5 rating - E-Prescribing: 3.0 rating - Appointment Scheduling: 2.5 rating - Charting: 2.5 rating #### Lowest rated features - For Medical Purposes: 1.0 rating - Medical Billing: 2.5 rating #### Feature-related review snippet Reviewer: Courtney C. Reviewer details: Transportation/Trucking/Railroad, 11-50 employees Published: May 6, 2025 > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" ### Gallery tab Ease of use: 3.3 out of 5 (396 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Medical Practice, 11-50 employees Published: May 7, 2026 > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." ### Integrations tab eClinicalWorks connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/120360/eClinicalWorks/#integrations) #### Most popular integrations - Sunoh: 4.0 rating - healow Genie: 4.0 rating --- Page 1 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (273) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Appointment Management Appointment Scheduling Billing & Invoicing Charting Confirmations/Reminders E-Prescribing For Medical Purposes Generative AI HIPAA Compliant Medical Billing Multi-Provider Practice Online Forms Payment Processing Practice Management Remote Treatment Planning Self Service Portal Video Conferencing Virtual Waiting Room Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Medical Practice Management Software](https://www.capterra.com/medical-practice-management-software/)[Hospital Management Software](https://www.capterra.com/hospital-management-software/)[Patient Management Software](https://www.capterra.com/patient-management-software/)[Patient Engagement Software](https://www.capterra.com/patient-engagement-software/)[Remote Patient Monitoring Software](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Portal Software](https://www.capterra.com/patient-portal-software/)[Revenue Cycle Management Software](https://www.capterra.com/revenue-cycle-management-software/)[Veterinary Software](https://www.capterra.com/veterinary-software/)[Medical Spa Software](https://www.capterra.com/medical-spa-software/) I'm looking for Telemedicine Software that is: [Free](https://www.capterra.com/telemedicine-software/s/free/) Table of Contents - [The benefits of telemedicine software](#the-benefits-of-telemedicine-software) - [Typical features of telemedicine software](#typical-features-of-telemedicine-software) - [The cost of telemedicine software](#the-cost-of-telemedicine-software) - [Considerations when purchasing telemedicine software](#considerations-when-purchasing-telemedicine-software) - [Relevant telemedicine software trends](#relevant-telemedicine-software-trends) ## The benefits of telemedicine software - **Improve patient satisfaction:** [Studies](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/) have shown that patients are more likely to select a medical provider who offers telemedicine services over one who doesn’t. By providing telemedicine, practices can better serve patients by offering the benefits that matter to them such as easier access to care and more affordable exams. - **See more patients:** Because telemedicine appointments tend to be faster than in-person exams, using this software enables providers to see even more patients, which in turn increases revenue. - **Decrease no shows and cancellations:** Making appointments easier for patients to attend has the added benefit of reducing no shows and appointment cancellations. Some [estimates](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#1c9c793c573b) put the cost of no show appointments at $150 billion per year for the U.S. healthcare system and around $200 per unused time slot for independent providers. * * * ## Typical features of telemedicine software - **Medically-specific software:** Telemedicine software should be specific for medical use, such as diagnosis, treatment, and/or consultation, rather than general video conferencing software. - **Remote treatment plans:** Create online notes about patient appointments including short- or long-term care plans, follow-up appointment schedules, etc. - **Appointment scheduling:** Book appointments for patients and manage doctor’s calendar within the telemedicine platform.  - **Video conferencing:** Use audio/video tools to conduct secure, remote appointments with patients in real time. - **E-Prescribing:** Connect with a pharmacy to send electronic prescriptions remotely.  - **Virtual waiting room:** Monitor patient wait times for incoming appointment requests that have not been routed and notify patients when their scheduled appointments are available. * * * ## The cost of telemedicine software Most products in the market are priced on a per user, per month basis. Pricing can be divided into three pricing tiers based on their starting price: **Price ranges\*:** - $0 - $10 - $10 - $50 - $50+ _\*The pricing included is for the entry-level/lowest priced offering found on vendor websites on April 22, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._  The above list summarizes pricing for the base plans of stand-alone telemedicine products. Some popular [electronic health records (EHR)](https://www.capterra.com/electronic-medical-records-software/) providers have developed integrated telemedicine platforms that are not offered or priced out separately from their electronic records platforms. * * * ## Considerations when purchasing telemedicine software - **Stand-alone software versus integrated video conferencing features:** One major consideration that will have a large impact on pricing and usability is the difference between stand-alone telemedicine platforms and EHRs with integrated telehealth features. Stand-alone systems may offer integrations with existing medical software such as EHR and billing but they will be priced separately. A good first step when researching telemedicine software is to check with your current EHR provider to see if they offer secure video conferencing or other telemedicine features. - **HIPAA compliance:** As with all medical software used by entities that adhere to HIPAA guidelines, all protected health information (PHI) shared via telemedicine software must be secured. When researching telemedicine software, you should verify that it is a secure system with protocols designed specifically for medical encounters. * * * ## Relevant telemedicine software trends - **COVID-19 increased adoption rates:** In the first months of 2020, the coronavirus, or COVID-19, hit the United States. Because this virus is highly contagious and dangerous to immunocompromised patients, doctors and hospitals are looking to telemedicine to provide remote care and reduce the risk of spread. According to a [SERMO survey](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D) from April 2020, remote and telehealth treatment have increased dramatically, to the point that over half of patients are being treated remotely. - **Regulations and requirements around telemedicine have been changed to increase accessibility during COVID-19 outbreak:** In order to make telemedicine easier to access and provide for patients, several [key changes](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/) were made with the Coronavirus Preparedness and Response Supplemental Appropriations Act and the CARES Act. These changes included things such as expanded Medicare reimbursement for telemedicine appointments and relaxed enforcement of HIPAA regulations for the time being. These changes have led to widespread adoption of telemedicine, greatly increasing the number of providers and patients utilizing this software. * * * **Sources** Products evaluated for the pricing calculation were taken from Capterra's [telemedicine software directory](https://www.capterra.com/telemedicine-software/) and sorted by number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them. The following sources were used for this document: 1\. [Should You Offer Telemedicine Services? Patients Weigh In](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/), Software Advice (Date accessed: April 23, 2020) 2. [Missed Appointments, Missed Opportunities: Tackling The Patient No-Show Problem](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#4670abbd573b), Forbes (Date accessed: April 22, 2020) 3. [Notification of Enforcement Discretion for Telehealth Remote Communications During the COVID-19 Nationwide Public Health Emergency](https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html), HHS (Date accessed: April 23, 2020) 4\. [COVID-19 HCP Sentiment Surveys Part 1: Physician Engagement with Patients and Remote/Telehealth Experiences](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D), SERMO (Date accessed: April 22, 2020) 5\. [How Telemedicine Requirements Have Changed to Address COVID-19](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/), Software Advice (Date accessed: April 20, 2020)