# Best Telemedicine Software 2026 | Capterra > Find the top Telemedicine software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/telemedicine-software --- # Best Telemedicine Software Last updated on April 2, 2026 How to find the right Telemedicine Software? Learn more from our team about Telemedicine Software pricing features and benefits in our Telemedicine Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is telemedicine software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on April 2, 2026 [Telemedicine software](https://www.capterra.com/telemedicine-software/) is technology that enables patients and doctors to have conversations and conduct exams remotely. It can include things such as email, instant messaging, and phone calls but the most common application is video conferencing.  Telemedicine is a type of telehealth that deals specifically with enabling doctor and patient interactions. This technology can include software, such as secure login and data encryption, and hardware, such as video cameras and microphones.  * * * For more information consult our [Telemedicine Buyers Guide](#buyers-guide-content) Page 1 of 11 Filter (267) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Appointment Management Appointment Scheduling Billing & Invoicing Charting Confirmations/Reminders E-Prescribing For Medical Purposes Generative AI HIPAA Compliant Medical Billing Multi-Provider Practice Online Forms Payment Processing Practice Management Remote Treatment Planning Self Service Portal Video Conferencing Virtual Waiting Room Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad I'm looking for Telemedicine Software that is: [Free](https://www.capterra.com/telemedicine-software/s/free/) Table of Contents - [The benefits of telemedicine software](#the-benefits-of-telemedicine-software) - [Typical features of telemedicine software](#typical-features-of-telemedicine-software) - [The cost of telemedicine software](#the-cost-of-telemedicine-software) - [Considerations when purchasing telemedicine software](#considerations-when-purchasing-telemedicine-software) - [Relevant telemedicine software trends](#relevant-telemedicine-software-trends) ## The benefits of telemedicine software - **Improve patient satisfaction:** [Studies](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/) have shown that patients are more likely to select a medical provider who offers telemedicine services over one who doesn’t. By providing telemedicine, practices can better serve patients by offering the benefits that matter to them such as easier access to care and more affordable exams. - **See more patients:** Because telemedicine appointments tend to be faster than in-person exams, using this software enables providers to see even more patients, which in turn increases revenue. - **Decrease no shows and cancellations:** Making appointments easier for patients to attend has the added benefit of reducing no shows and appointment cancellations. Some [estimates](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#1c9c793c573b) put the cost of no show appointments at $150 billion per year for the U.S. healthcare system and around $200 per unused time slot for independent providers. * * * ## Typical features of telemedicine software - **Medically-specific software:** Telemedicine software should be specific for medical use, such as diagnosis, treatment, and/or consultation, rather than general video conferencing software. - **Remote treatment plans:** Create online notes about patient appointments including short- or long-term care plans, follow-up appointment schedules, etc. - **Appointment scheduling:** Book appointments for patients and manage doctor’s calendar within the telemedicine platform.  - **Video conferencing:** Use audio/video tools to conduct secure, remote appointments with patients in real time. - **E-Prescribing:** Connect with a pharmacy to send electronic prescriptions remotely.  - **Virtual waiting room:** Monitor patient wait times for incoming appointment requests that have not been routed and notify patients when their scheduled appointments are available. * * * ## The cost of telemedicine software Most products in the market are priced on a per user, per month basis. Pricing can be divided into three pricing tiers based on their starting price: **Price ranges\*:** - $0 - $10 - $10 - $50 - $50+ _\*The pricing included is for the entry-level/lowest priced offering found on vendor websites on April 22, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._  The above list summarizes pricing for the base plans of stand-alone telemedicine products. Some popular [electronic health records (EHR)](https://www.capterra.com/electronic-medical-records-software/) providers have developed integrated telemedicine platforms that are not offered or priced out separately from their electronic records platforms. * * * ## Considerations when purchasing telemedicine software - **Stand-alone software versus integrated video conferencing features:** One major consideration that will have a large impact on pricing and usability is the difference between stand-alone telemedicine platforms and EHRs with integrated telehealth features. Stand-alone systems may offer integrations with existing medical software such as EHR and billing but they will be priced separately. A good first step when researching telemedicine software is to check with your current EHR provider to see if they offer secure video conferencing or other telemedicine features. - **HIPAA compliance:** As with all medical software used by entities that adhere to HIPAA guidelines, all protected health information (PHI) shared via telemedicine software must be secured. When researching telemedicine software, you should verify that it is a secure system with protocols designed specifically for medical encounters. * * * ## Relevant telemedicine software trends - **COVID-19 increased adoption rates:** In the first months of 2020, the coronavirus, or COVID-19, hit the United States. Because this virus is highly contagious and dangerous to immunocompromised patients, doctors and hospitals are looking to telemedicine to provide remote care and reduce the risk of spread. According to a [SERMO survey](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D) from April 2020, remote and telehealth treatment have increased dramatically, to the point that over half of patients are being treated remotely. - **Regulations and requirements around telemedicine have been changed to increase accessibility during COVID-19 outbreak:** In order to make telemedicine easier to access and provide for patients, several [key changes](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/) were made with the Coronavirus Preparedness and Response Supplemental Appropriations Act and the CARES Act. These changes included things such as expanded Medicare reimbursement for telemedicine appointments and relaxed enforcement of HIPAA regulations for the time being. These changes have led to widespread adoption of telemedicine, greatly increasing the number of providers and patients utilizing this software. * * * **Sources** Products evaluated for the pricing calculation were taken from Capterra's [telemedicine software directory](https://www.capterra.com/telemedicine-software/) and sorted by number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them. The following sources were used for this document: 1\. [Should You Offer Telemedicine Services? Patients Weigh In](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/), Software Advice (Date accessed: April 23, 2020) 2. [Missed Appointments, Missed Opportunities: Tackling The Patient No-Show Problem](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#4670abbd573b), Forbes (Date accessed: April 22, 2020) 3. [Notification of Enforcement Discretion for Telehealth Remote Communications During the COVID-19 Nationwide Public Health Emergency](https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html), HHS (Date accessed: April 23, 2020) 4\. [COVID-19 HCP Sentiment Surveys Part 1: Physician Engagement with Patients and Remote/Telehealth Experiences](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D), SERMO (Date accessed: April 22, 2020) 5\. [How Telemedicine Requirements Have Changed to Address COVID-19](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/), Software Advice (Date accessed: April 20, 2020)