# Page 2 | Best Telephony Software 2026 | Capterra

> Page 2 - Find the top Telephony software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/telephony-software

---

# Best Telephony Software - Page 2

[## Textedly](https://www.capterra.com/p/150912/Textedly/)

[4.5 (351)](https://www.capterra.com/p/150912/Textedly/reviews/)

Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features. [Learn more about Textedly](https://www.capterra.com/p/150912/Textedly/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

81% recommend this product

[## Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More [Learn more about Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)

[4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. [Learn more about 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

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[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. [Learn more about Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

88% recommend this product

[## MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

[4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/)

MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.  [Learn more about MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## VICIdial](https://www.capterra.com/p/135842/VICIdial/)

[4.7 (265)](https://www.capterra.com/p/135842/VICIdial/reviews/)

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. [Learn more about VICIdial](https://www.capterra.com/p/135842/VICIdial/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

91% recommend this product

[## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

RingCX is an AI-powered contact center: simple to use and easy to deploy. [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere. [Learn more about Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## JustCall](https://www.capterra.com/p/157853/JustCall/)

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. [Learn more about Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

91% recommend this product

[## Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

Connect teams and customers in one place with Intermedia Unite®—an AI-powered platform unifying voice, video, chat, and collaboration. [Learn more about Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

88% recommend this product

[## PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

[4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/)

Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster. [Learn more about PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

87% recommend this product

[## CallRail](https://www.capterra.com/p/141829/CallRail/)

[4.5 (173)](https://www.capterra.com/p/141829/CallRail/reviews/)

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize  [Learn more about CallRail](https://www.capterra.com/p/141829/CallRail/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

81% recommend this product

[## Bird](https://www.capterra.com/p/160795/Bird/)

[4.4 (157)](https://www.capterra.com/p/160795/Bird/reviews/)

Making business communications feel as natural as communicating with friends. [Learn more about Bird](https://www.capterra.com/p/160795/Bird/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

81% recommend this product

[## CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)

[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Cloud-Based Inbound and Outbound Call Center Software, Call Tracking and Voice Broadcasting with In-House Support. [Learn more about CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

93% recommend this product

[## Emitrr](https://www.capterra.com/p/215815/Emitrr/)

[4.8 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools. [Learn more about Emitrr](https://www.capterra.com/p/215815/Emitrr/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

93% recommend this product

[## TenFold](https://www.capterra.com/p/144586/Tenfold/)

[4.7 (143)](https://www.capterra.com/p/144586/Tenfold/reviews/)

CTI for Sales & Contact Center - Improve Customer Experience & Productivity [Learn more about TenFold](https://www.capterra.com/p/144586/Tenfold/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

89% recommend this product

[## UJET](https://www.capterra.com/p/164070/UJET/)

[4.6 (140)](https://www.capterra.com/p/164070/UJET/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. [Learn more about UJET](https://www.capterra.com/p/164070/UJET/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

91% recommend this product

[## Acefone](https://www.capterra.com/p/264770/Acefone/)

[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.  [Learn more about Acefone](https://www.capterra.com/p/264770/Acefone/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

81% recommend this product

[## Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)

[4.5 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/)

Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.  [Learn more about Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

88% recommend this product

[## XCALLY](https://www.capterra.com/p/136894/XCALLY/)

[4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

98% recommend this product

[## LoopUp](https://www.capterra.com/p/168543/LoopUp/)

[4.6 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide. [Learn more about LoopUp](https://www.capterra.com/p/168543/LoopUp/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

83% recommend this product

[## Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. [Learn more about Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

86% recommend this product

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

[3.7 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. [Learn more about Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## ZIWO](https://www.capterra.com/p/171265/ZIWO/)

[4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/)

ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.  [Learn more about ZIWO](https://www.capterra.com/p/171265/ZIWO/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

90% recommend this product

[## Bria](https://www.capterra.com/p/158718/Bria/)

[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres. [Learn more about Bria](https://www.capterra.com/p/158718/Bria/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Toky](https://www.capterra.com/p/156115/Toky/)

[4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more [Learn more about Toky](https://www.capterra.com/p/156115/Toky/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Bright Pattern](https://www.capterra.com/p/130369/Bright-Pattern/)

[4.8 (104)](https://www.capterra.com/p/130369/Bright-Pattern/reviews/)

Leading provider of AI-powered omnichannel cloud contact center software. [Learn more about Bright Pattern](https://www.capterra.com/p/130369/Bright-Pattern/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

91% recommend this product

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Squaretalk is an all-in-one telephony solution that increases lead engagement,contact rates, team performance and sales personalization [Learn more about Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

93% recommend this product

[## Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)

[4.6 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

Momentum enhances communication with managed networks and Microsoft Teams, streamlining interactions and boosting efficiency.  [Learn more about Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## wolkvox](https://www.capterra.com/p/193276/wolkvox/)

[4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/)

Configure SIP trunks and customize phone lines to connect via voice to your customers all around the world.  [Learn more about wolkvox](https://www.capterra.com/p/193276/wolkvox/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

94% recommend this product

[## Ameyo](https://www.capterra.com/p/85852/Ameyo/)

[4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/)

Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features [Learn more about Ameyo](https://www.capterra.com/p/85852/Ameyo/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Myphoner](https://www.capterra.com/p/225488/Myphoner/)

[4.7 (99)](https://www.capterra.com/p/225488/Myphoner/reviews/)

Contact and follow up your leads with efficiency and ease. Our power dialer has all you need and is affordable and simple to use. [Learn more about Myphoner](https://www.capterra.com/p/225488/Myphoner/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## InfoFlo](https://www.capterra.com/p/96628/InfoFlo/)

[4.5 (97)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. [Learn more about InfoFlo](https://www.capterra.com/p/96628/InfoFlo/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## MightyCall](https://www.capterra.com/p/135394/MightyCall/)

[3.8 (95)](https://www.capterra.com/p/135394/MightyCall/reviews/)

MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. [Learn more about MightyCall](https://www.capterra.com/p/135394/MightyCall/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

[4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Call Loop](https://www.capterra.com/p/152402/Call-Loop/)

[4.5 (83)](https://www.capterra.com/p/152402/Call-Loop/reviews/)

All-in-one SMS, voice broadcasting, and ringless voicemail software [Learn more about Call Loop](https://www.capterra.com/p/152402/Call-Loop/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## uContact](https://www.capterra.com/p/115213/uContact/)

[4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/)

Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! [Learn more about uContact](https://www.capterra.com/p/115213/uContact/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Dialshree](https://www.capterra.com/p/144944/Dialshree/)

[4.7 (74)](https://www.capterra.com/p/144944/Dialshree/reviews/)

Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. [Learn more about Dialshree](https://www.capterra.com/p/144944/Dialshree/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## FluentStream](https://www.capterra.com/p/138973/FluentStream/)

[4.6 (71)](https://www.capterra.com/p/138973/FluentStream/reviews/)

FluentStream: Streamline SMB communication and enhance productivity with cloud calling, analytics, mobile access, and more.  [Learn more about FluentStream](https://www.capterra.com/p/138973/FluentStream/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

[4.7 (70)](https://www.capterra.com/p/140624/Predictive-dialer-PBX/reviews/)

Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier!  [Learn more about Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/)

[4.4 (70)](https://www.capterra.com/p/104649/ContactWorld/reviews/)

Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more. [Learn more about Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## RingByName](https://www.capterra.com/p/169306/RingByName/)

[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)

RingByName is a powerful cloud phone service designed to make your business more efficient and save you money. [Learn more about RingByName](https://www.capterra.com/p/169306/RingByName/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Exotel](https://www.capterra.com/p/233144/Exotel/)

[4.3 (69)](https://www.capterra.com/p/233144/Exotel/reviews/)

India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love! [Learn more about Exotel](https://www.capterra.com/p/233144/Exotel/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## MyOperator](https://www.capterra.com/p/159433/MyOperator/)

[4.2 (69)](https://www.capterra.com/p/159433/MyOperator/reviews/)

What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.  [Learn more about MyOperator](https://www.capterra.com/p/159433/MyOperator/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Zadarma](https://www.capterra.com/p/166095/Zadarma/)

[3.8 (67)](https://www.capterra.com/p/166095/Zadarma/reviews/)

Connect your business to partners and clients from anywhere in the world with Zadarma's phone numbers in over 100 countries. [Learn more about Zadarma](https://www.capterra.com/p/166095/Zadarma/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Sideline](https://www.capterra.com/p/149773/Sideline/)

[3.8 (64)](https://www.capterra.com/p/149773/Sideline/reviews/)

Sideline is a cloud-based business phone system that provides a second phone number for calls, texts, and voicemail on mobile. [Learn more about Sideline](https://www.capterra.com/p/149773/Sideline/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

[## Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/)

[4.5 (63)](https://www.capterra.com/p/172777/UniTel-Voice/reviews/)

[Capterra Shortlist](https://www.capterra.com/telephony-software/shortlist/)

Unitel Voice is the business builder's phone system. Run your business from anywhere using any device. Amazing support ready to help. [Learn more about Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/)

Telephony features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Caller ID

Computer Telephony Integration

Voice Mail

VoIP

Page 2 of 7

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