ContactWorld vs Grasshopper

Starting Price

Not provided by vendor

$26.00/month

Best For

Our clients range from small businesses with only a few people taking calls through to large corporations and multi-site, multi-country contact centers with thousands of agents.

Built for small businesses, the Grasshopper virtual phone system meets the needs of the self employed business owner and small businesses effectively.

Rating


4.5 / 5
(57)


4.5 / 5
(251)

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • close Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • close Voice & Data Integration
  • check VoIP

Screenshots

View 5 screenshots 31248 thumb
View 5 screenshots 129746 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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ContactWorld vs Grasshopper

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