CallFire vs CDC Telephony Software vs NICE inContact Telephony Software

Rating


4.5 / 5
(19)

(0)


4 / 5
(112)

Starting Price

$5.00/month/user

$25.00/month/user

Not provided by vendor

Best For

With the CallFire system, any sized customer is ideal. The software is easily scaleable to maximize a lean startup team, or help improve efficiency on the enterprise level.

Telephony solution that assists small to large sized firms with database information, custom reporting, recording integration and call metrics.

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.

Ideal number of Users

1 - 1000+

Not provided by vendor

10 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of NICE inContact Telephony Software vs CDC Telephony Software vs CallFire

CallFire vs CDC Telephony Software vs NICE inContact Telephony Software

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share Share Your Comparison of NICE inContact Telephony Software vs CDC Telephony Software vs CallFire