Bitrix24 vs JustCall

Starting Price

$39.00/month

$25.00/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

We work with growing sales and support teams

Rating


4 / 5
(392)
Read All Reviews

4.1 / 5
(75)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 499

Ease of Use


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."


4.2 / 5


  • "It helps me with our business, it is much easy to use."

  • "Easy, fast, intuitive and syncs almost instantly to Copper."

Customer Support


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."


4.3 / 5


  • "The customer service team are fabulous and flexible."

  • "I found communication with customer service challenging at times. Sometimes they'd make requested changes and not inform us when they went live."

Features & Functionality


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."


3.9 / 5


  • "Just call is quite cheap and easy to set up. The dashboard is user-friendly but it can be improved."

  • "Easy to Setup - No new hardware Required, Call Recording, Call Scheduling, Unlimited Calling Plans."

Value for Money


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."


4.3 / 5


  • "Has all the functionality that I need at a good price."

  • "I can't speak to the cost, but our team is happy and management seems content at the cost per call."

Product Features

  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 3 screenshots 96495 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of JustCall vs Bitrix24

Bitrix24 vs JustCall

Share

share Share Your Comparison of JustCall vs Bitrix24