Bitrix24 vs Ooma Office

Starting Price

$24.00/month

$19.95/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Small and Medium Businesses. Great for family run businesses, local health care practitioners, or any other main street business.

Ideal number of Users

50 - 1000+

1 - 499

Rating


4 / 5
(408)
Read All Reviews

4.4 / 5
(67)
Read All Reviews

Ease of Use


3.7 / 5


  • "Long have to wait for a response from the support service. Periodically, there are problems with setting the start-up time, and for some employees it was a little difficult to learn how to use it."

  • "It does the basic things you'll expect from a CRM; however, The user interface is not so intuitive and you'll require an extensive training and help to properly get the best out of the product."


4.5 / 5


  • "Very easy to setup out of the box and get running with their config site, TONS of features for something priced so low, very easy to use, LOVE the options, price is amazing."

  • "We needed an IP phone system that was easy to use and maintain. Their service worked perfect for our needs."

Customer Support


3.9 / 5


  • "All the extra applications they have are impossible to navigate. Customer Service was terrible at helping up recover our lost address for prospects and customers."

  • "So if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software."


4.4 / 5


  • "Ooma Office is very easy to set up and for the most part affordable when looking for very basic communication services. Customer service and technical support is a joke."

  • "It was easy to get it up and running, and it's consistent. Also, Customer Support is always helpful with us."

Features & Functionality


4.1 / 5


  • "Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training."

  • "Its a good tool to track time spent by team members during projects. The visualizations are good and handy and it can be used to see what the individual is working on in real time."


4.3 / 5


Value for Money


4.2 / 5


  • "High level of options, great price, good usability."

  • "The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans."


4.6 / 5


  • "It is great in price and have had great results with it so far. Our company has been using Ooma for a few years now and have recommended it to a few of our clients."

  • "Overall it's been reasonable with a much better price point than cox or qwest. M hoping they will improve on the quality of the virtual receptionist soon."

Product Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP

Screenshots

View 5 screenshots 96495 thumb
View 2 screenshots 103687 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs Ooma Office

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