Bitrix24 vs CallCenterNOW

Starting Price

$39.00/month

$89.00/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Our best clients are call centers with at least 5 agents, engaged in blended (inbound and outbound) call environments. A variety of consumer and b2b application benefit from our solutions.

Rating


4.1 / 5
(388)
Read All Reviews

4.8 / 5
(125)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


3.7 / 5

4.8 / 5

Customer Support


3.9 / 5

4.8 / 5

Features & Functionality


4.1 / 5

4.7 / 5

Value for Money


4.2 / 5

4.7 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 107453 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs CallCenterNOW

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