FluentStream vs Virtual Office

Starting Price

$20.00/month/user

$12.00/month/user

Best For

FluentStream provides complete business phone solutions for small, medium and enterprise businesses.

Collections Education Government Healthcare High Tech Insurance Legal Manufacturing Outsourcing Recruitment Retail Transportation

Rating


4.6 / 5
(60)
Read All Reviews

3.9 / 5
(170)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5


  • "The contrast between this system and a huge complex proprietary system is night and day, not even on the same planet."

  • "The interface is easy to use and requires zero training."


3.9 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support


4.9 / 5


  • "Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed."

  • "EXCELLENT CUSTOMER SERVICE and great quality lines - everyone can hear us."


3.7 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality


4.4 / 5


  • "The GUI makes it so easy that a Helpdesk guy is able to do administrative tasks with ease."

  • "FluentStream allows us to manage our phone systems, users, faxes and voice messages in an easy to use interface."


4 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money


4.7 / 5


  • "Value for the Cost is outstanding - significant savings over past providers."

  • "A wonderful company to work with. Use of FluentStream has resulted in reduced phone costs and increased efficiencies."


3.8 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 3 screenshots 59220 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FluentStream vs Virtual Office

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