Intermedia Unite vs FluentStream

Starting Price

$28.99/month/user

$20.00/month/user

Best For

Company of any size from 1-500+ employees

FluentStream provides complete business phone solutions for small, medium and enterprise businesses.

Rating


4.9 / 5
(69)
Read All Reviews

4.6 / 5
(60)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.7 / 5


  • "Ease of use and back office dashboard make adjustments quickly."

  • "The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance."


4.5 / 5


  • "The contrast between this system and a huge complex proprietary system is night and day, not even on the same planet."

  • "The interface is easy to use and requires zero training."

Customer Support


4.9 / 5


  • "Always customer friendly. Allowed me to drop services the other company was holding me hostage with."

  • "The hosted services, the management control panel, and the customer service/tech support."


4.9 / 5


  • "Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed."

  • "EXCELLENT CUSTOMER SERVICE and great quality lines - everyone can hear us."

Features & Functionality


4.7 / 5


  • "Excellent HD voice quality. Tech support is quick and tech support people are knowledgeable."

  • "This phone has so many features. It is easy to navigate and sophisticated."


4.4 / 5


  • "The GUI makes it so easy that a Helpdesk guy is able to do administrative tasks with ease."

  • "FluentStream allows us to manage our phone systems, users, faxes and voice messages in an easy to use interface."

Value for Money


4.8 / 5



4.7 / 5


  • "Value for the Cost is outstanding - significant savings over past providers."

  • "A wonderful company to work with. Use of FluentStream has resulted in reduced phone costs and increased efficiencies."

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Intermedia Unite vs FluentStream

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