Phone.com vs DESKFORCE PREDICTIVE DIALER

Starting Price

Not provided by vendor Not provided by vendor

Best For

Small businesses with multiple employees either under the same roof or in multiple locations.

CallCenters looking to increase their engagements and decrease their CPA.

Rating


3.9 / 5
(31)
Read All Reviews

4.8 / 5
(42)
Read All Reviews

Ideal number of Users

1 - 99

10 - 999

Ease of Use


3.9 / 5



4.7 / 5


Customer Support


4.1 / 5



4.7 / 5


  • "This software helped us incredibly when we decided to expand into new marketing/sales strategies. Customer service is unsurpassed as well."

  • "Does the job and then some. Execellent customer service and tech support."

Features & Functionality


4.1 / 5


  • "I am a webdesigner and understand User Interface Design. The system sends an email to tell you if and when the fax goes through which is nice."

  • "Phone.com is helpful and I have not had too many problems using it, though I wish the UX was a bit better."


4.6 / 5


Value for Money


3.8 / 5



4.6 / 5


Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • close Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close IVR / Voice Recognition
  • check Predictive Dialer
  • close Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 5 screenshots 142431 thumb
View 5 screenshots 44621 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Phone.com vs DESKFORCE PREDICTIVE DIALER

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share Share Your Comparison of DESKFORCE PREDICTIVE DIALER vs Phone.com