DESKFORCE PREDICTIVE DIALER vs MXIE

Starting Price

Not provided by vendor Not provided by vendor

Best For

CallCenters looking to increase their engagements and decrease their CPA.

Web-based and on-premise desktop client application that help businesses of all sizes manage diverse communications including conducting video calls, launching web conferences, and more.

Rating


5 / 5
(41)


4 / 5
(18)

Ideal number of Users

10 - 999

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

3.5 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • close Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP

Screenshots

View 5 screenshots 44621 thumb
View 4 screenshots 75000 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
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DESKFORCE PREDICTIVE DIALER vs MXIE

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