CallCenterNOW vs Aircall

Starting Price

$89.00/month/user

$30.00/month/user

Best For

Our best clients are call centers with at least 5 agents, engaged in blended (inbound and outbound) call environments. A variety of consumer and b2b application benefit from our solutions.

SMBs using the phone to conduct business (sales or support) on a daily basis

Rating


5 / 5
(124)


4.5 / 5
(135)

Ideal number of Users

2 - 1000+

10 - 499

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • check VoIP

Screenshots

View 5 screenshots 107453 thumb
View 5 screenshots 129972 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CallCenterNOW vs Aircall

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