ContactPro Hosted Dialler vs Dynamics Telephony

Best For

Who Uses This Software?

Contact Centres. Insurance Industry, Charities, PPI Mis-sell Compensation Claims Management, Accident Compensation Claims, Debt Collection.

Dynamics CRM users looking: to speed up outbound calling; give better customer service on inbound; or automate call center processes around telephony.

Target Customer Size (Users)

1 - 499

10 - 1000+

Pricing

Starting Price

$193.00/month

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Screenshots

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Ratings

Overall


5 / 5
(2)

4.5 / 5
(2)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Dynamics Telephony vs ContactPro Hosted Dialler


ContactPro Hosted Dialler vs Dynamics Telephony

Best For

Who Uses This Software?

Contact Centres. Insurance Industry, Charities, PPI Mis-sell Compensation Claims Management, Accident Compensation Claims, Debt Collection.

Dynamics CRM users looking: to speed up outbound calling; give better customer service on inbound; or automate call center processes around telephony.

Target Customer Size (Users)

1 - 499

10 - 1000+

Pricing

Starting Price

$193.00/month

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Ratings

Overall


5 / 5
(2)

4.5 / 5
(2)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Dynamics Telephony vs ContactPro Hosted Dialler