ContactPro Hosted Dialler vs Dynamics Telephony

Rating


5 / 5
(2)


4.5 / 5
(2)

Starting Price

$193.00/month

$15.00/month/user

Best For

Contact Centres. Insurance Industry, Charities, PPI Mis-sell Compensation Claims Management, Accident Compensation Claims, Debt Collection.

Dynamics CRM users looking: to speed up outbound calling; give better customer service on inbound; or automate call center processes around telephony.

Ideal number of Users

1 - 499

10 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • close Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • close Voice & Data Integration
  • check VoIP
  • check Auto Dialer
  • close Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • close IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ContactPro Hosted Dialler vs Dynamics Telephony

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share Share Your Comparison of Dynamics Telephony vs ContactPro Hosted Dialler