Broadvoice vs NICE inContact Telephony Software vs Sideline

Rating


4.5 / 5
(15)


4 / 5
(112)


3.5 / 5
(34)

Starting Price

$10.00/month

Not provided by vendor

$99.00/year/user

Best For

Small-Medium-Enterprise Business

Our target market is small, medium, and enterprise businesses with large contact centers that they are leveraging to improve their customer experience.

Sideline is the go-to phone solution for small businesses, entrepreneurs, freelancers, or anyone who needs a 2nd phone number. You can have a separate work number without a separate work phone.

Ideal number of Users

1 - 1000+

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

3.5 / 5

Customer Support


4.5 / 5

4 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4 / 5

3.5 / 5

Value for Money


4.5 / 5

4 / 5

3.5 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Broadvoice vs NICE inContact Telephony Software vs Sideline

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share Share Your Comparison of Sideline vs NICE inContact Telephony Software vs Broadvoice