Nectar Desk vs Omnicus

Starting Price

$29.00/month/user

Not provided by vendor

Best For

From small and medium business to sophisticated enterprise size contact centers.

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating


5 / 5
(3)

4.5 / 5
(2)

Ideal number of Users

1 - 1000+

2 - 99

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

Capterra screenshot placeholder
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Omnicus vs Nectar Desk

Nectar Desk vs Omnicus

Share

share Share Your Comparison of Omnicus vs Nectar Desk