Cloud Phone vs PureCloud

Starting Price

$12.00/month

$75.00/month/user

Best For

Designed for small to large businesses, it is a cloud-based VOIP solution that helps manage, process and answer multiple calls and texts.

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Rating


2 / 5
(1)

4.1 / 5
(82)
Read All Reviews

Ideal number of Users

Not provided by vendor

50 - 1000+

Ease of Use


4 / 5

4.1 / 5

Customer Support


1 / 5

3.6 / 5

Features & Functionality


2 / 5

3.9 / 5

Value for Money


3 / 5

3.8 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 1 screenshot 75556 thumb
View 4 screenshots 83927 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of PureCloud vs Cloud Phone

Cloud Phone vs PureCloud

Share

share Share Your Comparison of PureCloud vs Cloud Phone