InGenius Connector Enterprise vs Omnicus

Starting Price

$32.00/month/user

Not provided by vendor

Best For

InGenius services companies around the world, from all industries that have inbound and/or outbound phone agents. Contact centers, customer service departments and sales teams are our typical market.

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating


4.5 / 5
(2)


4.5 / 5
(2)

Ideal number of Users

10 - 1000+

2 - 99

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • close Contact Management
  • check Inbound Reporting
  • close IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP
  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • close Voice & Data Integration
  • check VoIP

Screenshots

View 5 screenshots 162552 thumb
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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InGenius Connector Enterprise vs Omnicus

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