Virtual Office vs Voicemaxx CE

Starting Price

$12.00/month/user

$25.00/month/user

Best For

Collections Education Government Healthcare High Tech Insurance Legal Manufacturing Outsourcing Recruitment Retail Transportation

Enterprise-sized companies with dispersed, geographic locations with a limited IT capability to manage a digital transformation. These companies are often in a growth/M&A mode.

Rating


3.9 / 5
(169)
Read All Reviews

3 / 5
(1)

Ideal number of Users

2 - 1000+

100 - 1000+

Ease of Use


3.9 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."


3 / 5


Customer Support


3.7 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."


2 / 5


Features & Functionality


4 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."


1 / 5


Value for Money


3.8 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."


3 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Virtual Office vs Voicemaxx CE

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