3CX vs Sideline

Starting Price

$250.00/year

$99.00/year/user

Best For

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to cut on telco costs.

Sideline is the go-to phone solution for small businesses, entrepreneurs, freelancers, or anyone who needs a dedicated work number.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.5 / 5
(212)
Read All Reviews

3.7 / 5
(45)
Read All Reviews

Ease of Use


4.4 / 5


  • "It has a Fantastic reporting tool and It was very easy to setup the soft phone for my office. It is very user friendly and easy to use."

  • "Works awesome for busy people of of the office who can't be tied to a phone. The app is the most intuitive I have seen, i have been doing phone work for years and whish it was around a long time ago."


3.8 / 5


Customer Support


4.3 / 5


  • "Technical support was outstanding in assisting with the troubleshooting and setup."

  • "Also, one of the most helpful things about 3CX is its very active and helpful online community where you can post any questions you might have about the software."


3.4 / 5


Features & Functionality


4.5 / 5


  • "Awesome, easy to setup and use, you can use FreePBX for Free, but if you don't want to get your hands dirty or don't know much about linux servers this is a great option if you can afford it."

  • "Overall it has been a nice upgrade from the shoretel system. I experience issues with the app quite often, but the desktop/computer application and desk phones work great."


3.7 / 5


Value for Money


4.3 / 5


  • "Honestly the best thing about it is the cost and how much it can actually do for you. Handling the mobility and status to even all of our call center needs has been a huge help."

  • "Price, Ease of set up and feature rich capabilities."


3.8 / 5


Product Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP

Screenshots

View 5 screenshots 88205 thumb
View 5 screenshots 129814 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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3CX vs Sideline

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