Intermedia Unite vs Bria

Starting Price

$28.99/month/user

$0.99/month/user

Best For

Company of any size from 1-500+ employees

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Rating


4.9 / 5
(69)
Read All Reviews

4.2 / 5
(69)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.7 / 5


  • "Ease of use and back office dashboard make adjustments quickly."

  • "The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance."


4.1 / 5


  • "The product is affordable, lightweight, and easy to use."

  • "It's really fast and easy to use once it's set up. Even if you have a small team I'd use it for the calling."

Customer Support


4.9 / 5


  • "Always customer friendly. Allowed me to drop services the other company was holding me hostage with."

  • "The hosted services, the management control panel, and the customer service/tech support."


3.6 / 5


Features & Functionality


4.7 / 5


  • "Excellent HD voice quality. Tech support is quick and tech support people are knowledgeable."

  • "This phone has so many features. It is easy to navigate and sophisticated."


4.1 / 5


  • "As regards the utility in Windows, it is excellent ... only that there is no for Linux and IOS, Android Etc."

  • "Easy to install, quick to get going every day. Great replacement for a hard phone and works well with my VOIP service."

Value for Money


4.8 / 5



4.1 / 5


  • "I would say that our experience with Bria was excellent, except purchasing non-compatible headsets ate into my budget - Not Happy."

  • "Good pricing (Bria retail), easy, design, Windows but also other os."

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Intermedia Unite vs Bria

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