aql Telecommunications vs Call Center

Rating

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Starting Price

$7.00/year

Not provided by vendor

Best For

Mid-size, Large enterprises

Primarily catering to call center professionals, it is a telephony platform that helps with features such as compliance requirements, self-service and more.

Ideal number of Users

1 - 499

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • close Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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aql Telecommunications vs Call Center

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