Cytracom vs Omnicus

Starting Price

Not provided by vendor Not provided by vendor

Best For

Voice solutions for small to medium-sized companies. With our robust cloud-based PBX, we provide the VoIP services companies need to power and grow their business.

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating


4 / 5
(2)

4.5 / 5
(2)

Ideal number of Users

2 - 1000+

2 - 99

Ease of Use


4 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • close Reporting/Analytics
  • close Telemarketing Management
  • close VoIP
  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

View 1 screenshot 95859 thumb
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Cytracom vs Omnicus

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