CDC Telephony Software vs Nextiva Office

Starting Price

$25.00/month/user

$19.95/month/user

Best For

Telephony solution that assists small to large sized firms with database information, custom reporting, recording integration and call metrics.

Any business with a need to communicate.

Ideal number of Users

Not provided by vendor

1 - 1000+

Rating

(0)
4.4 / 5
(225)
Read All Reviews

Ease of Use




4.3 / 5


  • "The quality of service is unmatched. The app is super easy to use, and keeps me organized."

  • "Nextiva has some very sophisticated tools for businesses. They make smart solutions that are simple to use but high complex in the background."

Customer Support




4.3 / 5


  • "Considerably cheap service compared to the national provider, flexible terms and very reliable voice communication. Really easy to register deskphones and truly amazing customer service."

  • "They are able to query the database without any technical support. It's much more graphical and friendly which means they save time when developing reporting and presentations for senior leadership."

Features & Functionality




4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "As an older business, we know that this is a rare result and we appreciate that Nextiva was able to honor our requirements and make sure the solution was exactly as we needed it."

Value for Money




4.3 / 5


  • "The service and support is also excellent and Nextiva are clearly invested in ensuring the success of their customers. Overall we've been very impressed with the work to date and the results too."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."

Product Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CDC Telephony Software vs Nextiva Office

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Nextiva Office vs CDC Telephony Software