Jive Voice vs Call Center Applications

Starting Price

$19.95/month/user

$45.00/month/user

Best For

Jive's Hosted VoIP service is suited for businesses of all sizes, from small insurance agencies to giant corporations. Organizations (K12, Gov, Corp, Higher Ed) benefit from our easy to scale solution

All call center or any company that needs an enterprise solution phone system with out the cost

Rating


4.6 / 5
(748)
Read All Reviews

4.8 / 5
(14)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.5 / 5


  • "Not being a super techie I find it super easy to use and the voice quality at both my end and the recipient's end is very good."

  • "They have great customer support and the best bang for your buck. Their web based programming is easy to use and easy to change when needed."


4.8 / 5


Customer Support


4.7 / 5


  • "Their customer service is amazing. There have been a few minor issues that we encountered but they were very good about sorting it out."

  • "I had loved my service since day one. The clarity has been amazing and the customer support even better."


4.5 / 5


Features & Functionality


4.5 / 5


  • "They show genuine care and concern when I contact them and they follow up, accordingly. The Associates are professional, polite and responsive."

  • "Jive customer service is quick to resolve issues and great with follow-up. Product value is great for the cost."


4.9 / 5


Value for Money


4.5 / 5


  • "Excellent pricing: Their pricing is one of the most competitive in the market. Easy navigation: Their dashboard and system are easy to use."

  • "The pricing is great, granted I am a Not for Profit, but even with that considered, price it yourself as I know you will find it a great value."


4.9 / 5


Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Jive Voice vs Call Center Applications

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