Ninja Number vs Ytel

Starting Price

$9.95/month

$99.00/month/user

Best For

Entrepreneurs, small business owners, and solopreneurs.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating


4.1 / 5
(9)
Read All Reviews

3.9 / 5
(25)
Read All Reviews

Ideal number of Users

10-49

2 - 499

Ease of Use


3.9 / 5



3.8 / 5


  • "Good Customer Service, Very sharp learning curve."

  • "There are many different options to create very custom setup. Working with the tech team to go over them can be cumbersome."

Customer Support


4 / 5



3.7 / 5


Features & Functionality


4 / 5



4.2 / 5


  • "We switched to X5 and it was smooth sailing. Easy to set-up, very quick support, and all you need in a call center."

  • "This has created much more revenue which has allowed us to quickly grow our company."

Value for Money


4.4 / 5



3.3 / 5


Product Features

  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • close Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • close Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Ninja Number vs Ytel

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