Cradle vs Grasshopper

Starting Price

$120.00/month

$26.00/month

Best For

Progressive small to medium businesses who care about delivering the best possible support to their customers. Cradle works especially well with teams that are remote or need flexibility.

Built for small businesses, the Grasshopper virtual phone system meets the needs of the self employed business owner and small businesses effectively.

Ideal number of Users

2 - 499

1 - 49

Rating

(0)
4.5 / 5
(278)
Read All Reviews

Ease of Use




4.5 / 5


  • "We can do that without spending a fortune on some kind of huge complex system."

  • "Like having a phone system that allowed calls to cell phone, voicemail options and a separate phone number for ease of use."

Customer Support




4.6 / 5


  • "Easy to use, convenient, and best customer service I've ever experienced."

  • "I am just finishing the free trial and I couldn't be happier with my choice in service. I had to call customer service 2x and my issues were handled promptly and pleasantly."

Features & Functionality




4.4 / 5


  • "The ability to set schedules and quickly reorganize who needs to be on-call for our Support. It's essential for this to be quick and this is the best part."

  • "Does what it's supposed to do. Overall, its simplicity and doing the basics well are my most favored features."

Value for Money




4.5 / 5


  • "What we like most is that the price is competitive and the calls are more clear than other VOIPs. The dashboard has an easy layout and there is not the delay that some VOIPs have."

  • "I love that Grasshopper allows us to have two phone numbers, a business / local number for such a reasonable price."

Product Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Predictive Dialer
  • Reporting/Analytics
  • Telemarketing Management
  • VoIP

Screenshots

View 4 screenshots 129861 thumb
View 5 screenshots 129746 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Cradle vs Grasshopper

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