Intermedia Unite vs Tenfold

Starting Price

$28.99/month/user

Not provided by vendor

Best For

Company of any size from 1-500+ employees

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Rating


4.9 / 5
(69)
Read All Reviews

4.7 / 5
(147)
Read All Reviews

Ideal number of Users

1 - 499

10 - 1000+

Ease of Use


4.7 / 5


  • "Ease of use and back office dashboard make adjustments quickly."

  • "The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance."


4.8 / 5


  • "Easy to use software, great for seamless Salesforce calls integration."

  • "I love that it links to Salesforce and is so easy to use, it just pops up on the screen when someone calls or I call them."

Customer Support


4.9 / 5


  • "Always customer friendly. Allowed me to drop services the other company was holding me hostage with."

  • "The hosted services, the management control panel, and the customer service/tech support."


4.8 / 5


  • "Tenfold has been a great solution to our Customer Service Team."

  • "Customer service is fast and reliable. This tool makes my day to day job easier and help me work efficiently."

Features & Functionality


4.7 / 5


  • "Excellent HD voice quality. Tech support is quick and tech support people are knowledgeable."

  • "This phone has so many features. It is easy to navigate and sophisticated."


4.6 / 5


  • "I like the simplicity of it and easy to use and navigate. Makes it quick to log notes and put information in."

  • "Tenfold helps me connect my calls directly to my CRM software, making it seamless and quick."

Value for Money


4.8 / 5



4.7 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

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View 4 screenshots 109908 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intermedia Unite vs Tenfold

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