CloudTalk vs Tenfold

Starting Price

$10.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Rating


4.8 / 5
(85)
Read All Reviews

4.7 / 5
(148)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.8 / 5


  • "Personally, as long as the software works, I like the interface of the solution. Easy to use and monetization of our calls is a big advantage."

  • "Friendly and intuitive online platform whose save time of my team."


4.8 / 5


  • "Easy to use software, great for seamless Salesforce calls integration."

  • "I love that it links to Salesforce and is so easy to use, it just pops up on the screen when someone calls or I call them."

Customer Support


4.9 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."


4.8 / 5


  • "Tenfold has been a great solution to our Customer Service Team."

  • "Customer service is fast and reliable. This tool makes my day to day job easier and help me work efficiently."

Features & Functionality


4.7 / 5


  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."

  • "Many of the competing services are built-up on a third party API, they just create the UI. With Cloudtalk, they are a telco operator."


4.6 / 5


  • "I like the simplicity of it and easy to use and navigate. Makes it quick to log notes and put information in."

  • "Tenfold helps me connect my calls directly to my CRM software, making it seamless and quick."

Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."


4.7 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 5 screenshots 167828 thumb
View 4 screenshots 109908 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs Tenfold

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