CDR Analyzer vs Genesys PureCloud

Starting Price

Not provided by vendor

$66.00/month/user

Best For

Not provided by vendor

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Rating

(0)
4 / 5
(82)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4 / 5

Customer Support


3.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

Not provided by vendor
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

Capterra screenshot placeholder
View 4 screenshots 130206 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Genesys PureCloud vs CDR Analyzer

CDR Analyzer vs Genesys PureCloud

Share

share Share Your Comparison of Genesys PureCloud vs CDR Analyzer