Talkdesk vs Ring4

Starting Price

Not provided by vendor

$9.99/month/user

Best For

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

1) Startups, New businesses, SMBs setting up phone lines for their employees. 2) Entrepreneurs, Freelancers, looking for a lightweight work phone solution. 3) Corporate supporting BYOD initiatives.

Rating


4.6 / 5
(560)
Read All Reviews

4.5 / 5
(13)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "I am super happy with how Talkdesk works. It is so user friendly and I can't see myself using any other service."

  • "What I like the most about the software is that it's easy to use and reliable."


4.5 / 5


Customer Support


4.6 / 5


  • "User friendly and quality, customer support was excellent when i needed to reach out."

  • "Good product, always improving, good customer service, easy to rollout and administer."


4.5 / 5


Features & Functionality


4.5 / 5


  • "Sound quality is superb and I love how straightforward/easy it is to interact with the interface."

  • "I like that this software is easy to navigate and I usually have a reliable connection with whomever I am on the phone with."


4.3 / 5


Value for Money


4.5 / 5


  • "Reasonable pricing model that supports our needs."

  • "Ease of use, integration with Autotask, Slack and Infusionsoft, click to call feature, value for money."


4.5 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • close Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

View 5 screenshots 60702 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Talkdesk vs Ring4

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