RingCentral Office vs 8x8 X Series

Starting Price

$19.99/month/user

$10.00/month/user

Best For

Company of any size. 2-1000+ employees.

Trusted by Over 1M Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

Rating


4.2 / 5
(706)
Read All Reviews
(0)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.2 / 5


  • "RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect."

  • "It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer."



  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support


4 / 5


  • "I like all the the things you are able to do with ring central. The app can be efficient and the customer service is great."

  • "Customer service was actually pretty good. The system was reliable."



  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality


4.3 / 5


  • "Their support is excellent and whatever very minor issues that have come up were quickly resolved via online chatting."

  • "Very good and easy to use user interfaces. Tech support is always available and willing to help."



  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money


4 / 5


  • "With the affordable price, excellent customer service, powerful customization, there is no reason not to use them."

  • "I have good experience considering how cost effective the solution is."



  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 4 screenshots 55154 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RingCentral Office vs 8x8 X Series

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