CallCenterNOW vs Tenfold

Starting Price

$89.00/month/user

Not provided by vendor

Best For

Our best clients are call centers with at least 5 agents, engaged in blended (inbound and outbound) call environments. A variety of consumer and b2b application benefit from our solutions.

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Rating


5 / 5
(125)


4.5 / 5
(148)

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • check Telemarketing Management
  • check Voice & Data Integration
  • check VoIP

Screenshots

View 5 screenshots 107453 thumb
View 4 screenshots 109908 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallCenterNOW vs Tenfold

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