CallCenterNOW vs Sideline

Starting Price

Not provided by vendor

$99.00/year/user

Best For

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

Sideline is the go-to phone solution for small businesses, entrepreneurs, freelancers, or anyone who needs a 2nd phone number. You can have a separate work number without a separate work phone.

Rating


4.8 / 5
(131)
Read All Reviews

3.7 / 5
(43)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."


3.8 / 5


Customer Support


4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."


3.4 / 5


Features & Functionality


4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."


3.6 / 5


Value for Money


4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."


3.8 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • close Reporting/Analytics
  • check Telemarketing Management
  • check VoIP

Screenshots

View 5 screenshots 107453 thumb
View 5 screenshots 129814 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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CallCenterNOW vs Sideline

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