RingCentral Office vs PBXtra

Starting Price

$19.99/month/user

$19.99/month/user

Best For

Company of any size. 2-1000+ employees.

Not provided by vendor

Rating


4.2 / 5
(710)
Read All Reviews

3.5 / 5
(14)
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Ideal number of Users

2 - 1000+

Not provided by vendor

Ease of Use


4.2 / 5


  • "RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect."

  • "It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer."


3.4 / 5


Customer Support


4 / 5


  • "I like all the the things you are able to do with ring central. The app can be efficient and the customer service is great."

  • "Customer service was actually pretty good. The system was reliable."


3.2 / 5


Features & Functionality


4.3 / 5


  • "Their support is excellent and whatever very minor issues that have come up were quickly resolved via online chatting."

  • "Very good and easy to use user interfaces. Tech support is always available and willing to help."


3.7 / 5


Value for Money


4 / 5


  • "With the affordable price, excellent customer service, powerful customization, there is no reason not to use them."

  • "I have good experience considering how cost effective the solution is."


3.9 / 5


Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • check Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • close VoIP

Screenshots

View 4 screenshots 55154 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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RingCentral Office vs PBXtra

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