Call Center vs Dialpad vs Ninja Number

Rating

(0)


4.5 / 5
(266)


4.5 / 5
(8)

Starting Price

Not provided by vendor

$15.00/month/user

$19.95/month/user

Best For

Primarily catering to call center professionals, it is a telephony platform that helps with features such as compliance requirements, self-service and more.

Companies that are looking for a secure and reliable cloud-based business phone system.

Entrepreneurs and small business

Ideal number of Users

Not provided by vendor

1 - 1000+

1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • check Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • close Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • close Voice & Data Integration
  • check VoIP

Screenshots

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View 3 screenshots 60232 thumb
View 2 screenshots 106995 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Call Center vs Dialpad vs Ninja Number

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