Call Center vs Cloud Phone

Rating

(0)


2 / 5
(1)

Starting Price

Not provided by vendor

$12.00/month

Best For

Primarily catering to call center professionals, it is a telephony platform that helps with features such as compliance requirements, self-service and more.

Designed for small to large businesses, it is a cloud-based VOIP solution that helps manage, process and answer multiple calls and texts.

Ideal number of Users

Not provided by vendor

Not provided by vendor

Ease of Use


4 / 5

Customer Support


1 / 5

Features & Functionality


2 / 5

Value for Money


3 / 5

Product Features

  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP
  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • close Contact Management
  • check Inbound Reporting
  • close IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • close Voice & Data Integration
  • check VoIP

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor Not provided by vendor

Training

Not provided by vendor Not provided by vendor

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Call Center vs Cloud Phone

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