Call Center vs CDC Telephony Software

Starting Price

Not provided by vendor

$25.00/month/user

Best For

Primarily catering to call center professionals, it is a telephony platform that helps with features such as compliance requirements, self-service and more.

Telephony solution that assists small to large sized firms with database information, custom reporting, recording integration and call metrics.

Rating

(0)

(0)

Ideal number of Users

Not provided by vendor

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • close Inbound Reporting
  • close IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • close VoIP

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

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Call Center vs CDC Telephony Software

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