Talkdesk vs Mitel IP Systems

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Telephony solution for small and medium-sized enterprises which helps with IP communications, mixing and matching deployments and more.

Rating


4.6 / 5
(560)
Read All Reviews
(0)

Ideal number of Users

10 - 1000+

1 - 499

Ease of Use


4.7 / 5


  • "I am super happy with how Talkdesk works. It is so user friendly and I can't see myself using any other service."

  • "What I like the most about the software is that it's easy to use and reliable."



Customer Support


4.6 / 5


  • "User friendly and quality, customer support was excellent when i needed to reach out."

  • "Good product, always improving, good customer service, easy to rollout and administer."



Features & Functionality


4.5 / 5


  • "Sound quality is superb and I love how straightforward/easy it is to interact with the interface."

  • "I like that this software is easy to navigate and I usually have a reliable connection with whomever I am on the phone with."



Value for Money


4.5 / 5


  • "Reasonable pricing model that supports our needs."

  • "Ease of use, integration with Autotask, Slack and Infusionsoft, click to call feature, value for money."



Product Features

  • check Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • check Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • close Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

View 5 screenshots 60702 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Mitel IP Systems vs Talkdesk

Talkdesk vs Mitel IP Systems

Share

share Share Your Comparison of Mitel IP Systems vs Talkdesk