Mitel IP Systems vs Vonage Business

Starting Price

Not provided by vendor

$19.99/month/user

Best For

Telephony solution for small and medium-sized enterprises which helps with IP communications, mixing and matching deployments and more.

SMB to Enterprise

Rating

(0)
4.1 / 5
(197)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use




4.2 / 5


  • "It is Affordable and user friendly I like how I can send an Efax through the email and keep it secure as well."

  • "Reliable, intuitive interface, good support, affordable, and great features."

Customer Support




3.8 / 5


  • "Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck."

  • "Reliable Service/ Fair pricing / Customer support could be better / Departments don't work together."

Features & Functionality




4.1 / 5


  • "The GUI is very user friendly. Service has been very reliable, Flat rate on toll free, Support usually pretty responsive and knowledgeable."

  • "This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization."

Value for Money




3.9 / 5


  • "Overall a great solution, easy set up and you save a ton of money monthly."

  • "Recently the sotfware changed a lot its appearance but it looks even better. The costumer service is pretty good."

Product Features

  • close Auto Dialer
  • close Call Center Management
  • close Call Monitoring
  • close Contact Management
  • close IVR / Voice Recognition
  • close Predictive Dialer
  • close Reporting/Analytics
  • close Telemarketing Management
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • close Contact Management
  • check IVR / Voice Recognition
  • close Predictive Dialer
  • check Reporting/Analytics
  • close Telemarketing Management
  • check VoIP

Screenshots

Capterra screenshot placeholder
View 2 screenshots 96849 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Vonage Business vs Mitel IP Systems

Mitel IP Systems vs Vonage Business

Share

share Share Your Comparison of Vonage Business vs Mitel IP Systems