HERO Hosted PBX vs Omnicus

Starting Price

Not provided by vendor Not provided by vendor

Best For

VoIP service providers, operators and carriers, as well as small- and mid-sized businesses (SMBs) around the world.

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating

(0)


4.5 / 5
(2)

Ideal number of Users

10 - 1000+

2 - 99

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • close Auto Dialer
  • check Call Center Management
  • check Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • check Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • check Voice & Data Integration
  • check VoIP
  • close Auto Dialer
  • check Call Center Management
  • close Call Monitoring
  • check Contact Management
  • check Inbound Reporting
  • check IVR / Voice Recognition
  • close Outbound Reporting
  • close Predictive Dialer
  • close Telemarketing Management
  • close Voice & Data Integration
  • check VoIP

Screenshots

View 3 screenshots 36173 thumb
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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HERO Hosted PBX vs Omnicus

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