Medallia Experience Cloud vs WordStat

Starting Price

Not provided by vendor

$400.00/year/user

Best For

Customer experience management platform that helps businesses of all sizes capture and analyze customers' feedback across all communication channels to improve the overall brand value.

Academic, business, government, NGO researchers using text mining and qualitative data analysis to find themes, trends and topics in unstructured text data. eg Voice of customer, literature review et

Rating


4.4 / 5
(22)
Read All Reviews

5 / 5
(3)

Ideal number of Users

10 - 1000+

1000+

Ease of Use


4.4 / 5

3.7 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.4 / 5

5 / 5

Value for Money


4.1 / 5

5 / 5

Product Features

  • check Boolean Queries
  • close Document Filtering
  • check Graphical Data Presentation
  • check Language Detection
  • check Predictive Modeling
  • check Sentiment Analysis
  • close Summarization
  • check Tagging
  • check Taxonomy Classification
  • check Text Analysis
  • check Topic Clustering
  • check Boolean Queries
  • check Document Filtering
  • check Graphical Data Presentation
  • close Language Detection
  • check Predictive Modeling
  • check Sentiment Analysis
  • check Summarization
  • check Tagging
  • check Taxonomy Classification
  • check Text Analysis
  • check Topic Clustering

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Medallia Experience Cloud vs WordStat

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