Etuma vs Thematic

Best For

Who Uses This Software?

Etuma Feedback Categorizer is meant for large B to C companies that care about customer experience.

Thematic works across all sectors, but brings most value for enterprise-level companies with 100,000 or more customers, both in B2B, B2C.

Target Customer Size (Users)

1 - 1000+

50-99

Pricing

Starting Price

$500.00/month

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering
  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering

Screenshots

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Ratings

Overall


4 / 5
(1)

5 / 5
(3)

Ease of Use


4 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Thematic vs Etuma


Etuma vs Thematic

Best For

Who Uses This Software?

Etuma Feedback Categorizer is meant for large B to C companies that care about customer experience.

Thematic works across all sectors, but brings most value for enterprise-level companies with 100,000 or more customers, both in B2B, B2C.

Target Customer Size (Users)

1 - 1000+

50-99

Pricing

Starting Price

$500.00/month

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering
  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering

Ratings

Overall


4 / 5
(1)

5 / 5
(3)

Ease of Use


4 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Thematic vs Etuma