Customer Support Tickets Analytics vs Mozenda

Starting Price

Not provided by vendor Not provided by vendor

Best For

Assists firms in sectors such as retail, software, app vendors, logistics, wholesale, distributors, telecom service providers and ISPs.

Mozenda serves individuals and teams within companies of all sizes. Mozenda is trusted by thousands of businesses and over 30% of the Global Fortune 500 companies.

Rating


5 / 5
(4)


4.5 / 5
(27)

Ideal number of Users

1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Boolean Queries
  • check Document Filtering
  • check Graphical Data Presentation
  • check Language Detection
  • check Predictive Modeling
  • check Sentiment Analysis
  • check Summarization
  • check Tagging
  • check Taxonomy Classification
  • check Text Analysis
  • check Topic Clustering
  • close Boolean Queries
  • close Document Filtering
  • close Graphical Data Presentation
  • close Language Detection
  • close Predictive Modeling
  • close Sentiment Analysis
  • close Summarization
  • close Tagging
  • close Taxonomy Classification
  • check Text Analysis
  • close Topic Clustering

Screenshots

View 5 screenshots 103045 thumb
View 2 screenshots 107484 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Customer Support Tickets Analytics vs Mozenda

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