Customer Support Tickets Analytics vs WordStat

Starting Price

Not provided by vendor

$400.00/year/user

Best For

Assists firms in sectors such as retail, software, app vendors, logistics, wholesale, distributors, telecom service providers and ISPs.

Academic, business, government, NGO researchers using text mining and qualitative data analysis to find themes, trends and topics in unstructured text data. eg Voice of customer, literature review et

Rating


5 / 5
(4)

5 / 5
(3)

Ideal number of Users

1000+

1000+

Ease of Use


5 / 5

3.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • check Boolean Queries
  • check Document Filtering
  • check Graphical Data Presentation
  • check Language Detection
  • check Predictive Modeling
  • check Sentiment Analysis
  • check Summarization
  • check Tagging
  • check Taxonomy Classification
  • check Text Analysis
  • check Topic Clustering
  • check Boolean Queries
  • check Document Filtering
  • check Graphical Data Presentation
  • close Language Detection
  • check Predictive Modeling
  • check Sentiment Analysis
  • check Summarization
  • check Tagging
  • check Taxonomy Classification
  • check Text Analysis
  • check Topic Clustering

Screenshots

View 5 screenshots 103045 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Customer Support Tickets Analytics vs WordStat

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share Share Your Comparison of WordStat vs Customer Support Tickets Analytics