Ticketing Software

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Ticketing Software Buyers' Guide | Ticketing Software FAQs

What is Ticketing Software?
Ticketing Software Buyers' Guide | Ticketing Software FAQs

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GiveSmart

by GiveSmart

Community Brands brought together the best and most innovative event fundraising technology with GiveSmart, Gesture and 501 Auctions. Our new combined platform offers best-of-breed features and a world-class suite of services to simplify event fundraising and help charities exceed their event goals. Learn more about GiveSmart

Our new combined platform offers best-of-breed features and a world-class suite of services to simplify event fundraising. Learn more about GiveSmart

Successful events start with Tix. Find out why thousands of organizations choose Tix for their ticketing needs. Tix specializes in low cost, feature-rich box office and online ticketing solutions. Whether you need an integrated box office and online ticketing system or simply wish to add Internet sales to complement your existing sales methods, Tix has a solution to meet your needs. Contact us for a Free Demo today! Learn more about Tix

Successful events start with Tix. Ticketing solutions for entertainment and sporting events. Free demo. Learn more about Tix

Don't leave money on the table! TicketSpice is different because you keep 100% of the ticketing fees and only pay 99 cents per ticket! We've been in your shoes, and we know what it feels like to be overcharged and under appreciated. Over the past 10 years weve helped over 30,000 customers just like you! Take control of your ticketing... ticket options, pricing, convenience fees, branding, funding and more. Use our free Mobile Ticket Scanning app to scan tickets. Do more, make more & keep more! Learn more about TicketSpice

Quickly and easily sell tickets for your event. Affordable and flexible! You can be up and running instantly. Learn more about TicketSpice

Full scale cloud-based ticketing platform for online presale, marketing, printed tickets and wristbands, social media, and an array of equipment options for selling at the door and scanning tickets. Whether you manage a performing arts center, organize massive festivals, host small events, or you are putting on a fundraiser, you will have everything you need for an easy and successful event through Purplepass Learn more about Purplepass Ticketing

Full scale cloud-based ticketing platform for online presale, marketing, social media, and day-of-event sales and admission management. Learn more about Purplepass Ticketing

The accesso ShoWare ticketing solution empowers you to take control of your ticket sales. With powerful features for reserved seat ticketing, this fully customizable platform helps you build loyal customers and increase overall profitability. Leverage your own brand and streamline operations with integrated sales across box office, online, mobile, and more. Plus, enjoy fewer things to worry about with complimentary updates, 24/7 support, and a professional call center at your disposal. Learn more about accesso ShoWare

The accesso ShoWare ticketing suite offers a complete range of software solutions to empower venues to take control of their own sales. Learn more about accesso ShoWare

OvationTix

by AudienceView

Master the business of live entertainment. OvationTix is an integrated ticketing, fundraising, marketing and CRM solution designed to support your mission. We work with hundreds of commercial and non-profit venues in sports, music, performing arts, exhibitions and museums to provide memorable experiences, increase revenue and improve operational efficiency. OvationTix works best for organizations that fit the following criteria: Sell 5K-250K tickets/yr Operating budget >$500K/yr Learn more about OvationTix

An All-in-one Ticketing, Fundraising, CRM and Marketing Software That Empowers Your Organization. Learn more about OvationTix

ThunderTix

by Thunder Data Systems

Much more than ticket sales, ThunderTix serves the performing arts with fully integrated tools to efficiently run your organization: donation management, coupons, gift cards, loyalty program and surveys. The only service with no ticket fees, you may optionally add fees and keep all revenue. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live events. Learn more about ThunderTix

Sell tickets online with no fees and track customer data. Use the iOS App or handheld devices to scan/sell barcoded tickets real-time. Learn more about ThunderTix

monday.com is Simple Event Planning Tool. Track progress, get real-time updates & celebrate success! Fully customizable to fit your needs, Easily plan and coordinate your events, Communicate with your team & clients in one tool. Learn more about monday.com

monday.com is Simple Event Planning Tool. Track progress, get real-time updates & celebrate success! Learn more about monday.com

Accelevents

by Accelevents

Provide your attendees with an end-to-end experience with our event ticketing platform. Use as a standalone service, or combine with our mobile silent auctions to create a seamless transition from ticket purchase to donation for your donors. Accelevents' ticketing costs only $1 per ticket plus 1% of the ticket sale amount (all fees can be absorbed by your ticket buyers). Create custom ticket types and begin selling online in minutes. Learn more about Accelevents

Provide your attendees with an end-to-end experience with our event ticketing platform. Only $1 per ticket plus 1% of the ticket sale. Learn more about Accelevents

Thousands of organizations rely on Vendini solutions for event management. The company's suite of applications includes a fully integrated marketing system to promote events via email, social networks and self-service responsive websites as well as mobile apps for ticket sales, patron management, and scanning. Vendini counts many top arts, festivals, and sports venues among its customers. Start a free trial today to see how Vendini simplifies the business of live events. Learn more about Vendini

The integrated solution for general and reserved seating ticket sales, box office management, event promotion, and event logistics. Learn more about Vendini

At Gesture, we help Make Hope Happen for non-profit organizations, schools, hospitals, and many others by providing simple and seamless technology that allows donors to give and support from their mobile phone. Our Guest Management platform is second to none and allows the organization to manage their event from ticket purchase to seating tables. Learn more about Gesture

Works with charities and nonprofit organizations nationwide to maximize revenue for their fundraising. Learn more about Gesture

TicketSocket offers the only true white label enterprise ticketing and registration framework built to allow event organizers and venues the ability to control all aspects of their brand, money, data and of course functionality. With full web-based box office and mobile-first checkout flows, TicketSocket makes it easy to have the best of both worlds as if you built your own platform, with none of the upfront costs, or internet connection required to scan tickets. Learn more about TicketSocket Enterprise

TicketSocket offers the only true white label ticketing and registration framework built to allow give total control of revenue & data. Learn more about TicketSocket Enterprise

Universe

by Universe

We understand that creating a great event is no easy feat. We're here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets. Learn more about Universe

Universe empowers thousands of individuals to monetize their idea, brand or business through events. Learn more about Universe

Coconut Tickets

by Coconut Tickets

Coconut Tickets is an affordable online solution for the sale of tickets for events, shows, fund raisers and festivals. Retain control by selling tickets from your own website, social media or free WordPress plugin. Receive ticket revenue promptly in your own Stripe or PayPal account. Scan e-tickets with our free app. Collect attendee information with custom forms. Unlimited ticket types. Budget easily with our monthly subscription plans and no per ticket fees. Learn more about Coconut Tickets

An online ticketing solution for events, shows, fund raisers and festivals. Monthly subscription, no per ticket fees. Learn more about Coconut Tickets

EventBank

by EventBank

Automate ticketing and registrations, collect payments (in 25+ currencies), offer coupons or early-bird pricing, facilitate smooth check-ins, and print badges onsite from your phone with the EventBank Manager App or from the platform, even at multiple events happening simultaneously. What's more, the EventBank software comes with two free mobile apps built-in - one for you so you can manage events anywhere and one for your attendees for easy check-ins and maximum engagement at your events. Learn more about EventBank

Automate ticketing and registrations, collect payments, offer coupons or early-bird pricing, facilitate smooth check-ins and much more. Learn more about EventBank

Agile Ticketing

by Agile Ticketing Solutions

Agile Ticketing Solutions delivers enterprise class ticketing solutions that can be tailored to fit the needs of the smallest community art house to the largest film festival. From a full-featured box office, call center order entry, and online and kiosk sales to customer relationship management and reporting, we offer a complete line of fully integrated software and services designed to power your individual marketing effort and ticketing operation. Learn more about Agile Ticketing

Scable, enterprise-class ticketing solution that can be tailored to fit the needs of small to large venues. Learn more about Agile Ticketing

Online Box Office and Event Ticketing System integrating sales and marketing. Our easy to use system includes Print-at-Home ticketing, Reserved or General Admission Seating, Youth/Senior/Child Tickets, Online Newsletter Sign-up, Season Tickets, Reporting, and more. Setup fees are waived with a multi-year agreement and generally, we don't get paid until after you do. Contact us for a no-obligation demonstration. We won't hound you like typical sales-people, so contact us today! Learn more about Online Box Office System

Online Box Office and Event Ticketing System integrating sales and marketing. Learn more about Online Box Office System

Create better events and sell tickets directly on your site with no redirects. Sparxo is trusted by event producers who care about retaining the community around their brand. The platform is easy to learn and easy to use making it easy to set up online ticket sales, registration, and onsite check-in. Embed ticket sales on your website, design modern splash pages, and discover your returning customers with our smart guestlists. Sparxo is mobile compatible and easy to use. Learn more about Sparxo

A social registration platform built for event-driven organizations who care about their maintaining their brand. Learn more about Sparxo

Brushfire

by Brushfire Technology

With over a decade of event management experience, we've helped organizations around the world sell more than 8 million tickets. Brushfire provides powerful sales and management tool alongside outstanding service and support to give you the very best event management tool. With Brushfire, you have the flexibility to control pricing, fees, advertising, and communication for your event. Learn more about Brushfire

Save time and money while receiving start to finish support with the most customizable ticketing tool on the market. Learn more about Brushfire

Spektrix

by Spektrix

At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining the newest technology with an expert support team, helping our clients grow their audiences and increase revenue. Our software is cloud-based, so all you need is an internet connection to access Spektrix. You can sell tickets anywhere, any time. Learn more about Spektrix

Ticketing, marketing and fundraising software for the arts. Lives in a cloud. Learn more about Spektrix

Event Essentials

by Event Essentials

We've developed a set of web-based modules specifically for Festival and Event organizers,to manage your Ticket sales, Volunteers, Vendors, Sponsors, Donations & more! Contact us to find out how you can drastically cut the hours needed to organize your event by managing ALL it's critical aspects in a single 24/7 Web-Based System. Learn more about Event Essentials

Don't JUST Sell Tickets, Manage ALL your Vendors, Volunteers, Sponsors, Donations, Social Sales, Marketing & more with one System. Learn more about Event Essentials

Choice Ticketing

by Choice Ticketing Systems

ChoiceCRM, a browser-based, in-the-cloud solution, providing Ticketing, Fundraising, Membership, Email Marketing & Volunteer Management and Access Control combined with a world-class CRM system to provide enhanced management of customers, donors, members and volunteers constituent "touch-points" within your entertainment organization. Call today for a proven, sophisticated, and affordable system that delivers superior performance to the global entertainment community. Learn more about Choice Ticketing

ChoiceCRM is a browser-based, in-the-cloud ticketing and development solution that delivers unparalleled flexibility and control. Learn more about Choice Ticketing

TicketPeak

by TicketPeak

Low cost ticketing for frequent event producers. Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year. (Not for one-time events.) Lowest cost: $0.75 per ticket plus 1.5% of the ticket value (discounts for non-profit organizations). Special functionality for musical theater and performing arts organizations: Ticketing, Class Registration and Audition Management. Check it out! Learn more about TicketPeak

Low cost ticketing for frequent event producers. $0.75 per ticket plus 1.5% of the ticket value. Discounts for non-profit organizations Learn more about TicketPeak

Ticket Tailor

by Ticket Tailor

Cut out the middle man and sell tickets direct to your attendees. - Flexible plans with no contracts - Low fees (save thousands) - Get paid directly via Stripe or PayPal - Fully customise your box office - Embed booking forms in to your website - Collect, keep and own your attendee data - Free check-in app - Integrate with your favourite tools via Zapier - Discount codes and voucher codes Learn more about Ticket Tailor

Low fees, no fuss. Ticket Tailor is an easy to use ticketing platform that puts you in control of your event ticketing. Learn more about Ticket Tailor

Eventbrite provides cost-effective, innovative ticketing software to help businesses set up, manage, and sell out events online. Learn more about Eventbrite

Eventbrite provides cost-effective, innovative ticketing software to help businesses set up, manage, and sell out events online. Learn more about Eventbrite

An easy tool for event organisers to sell tickets online. Learn more about Eventix

An easy tool for event organisers to sell tickets online. Learn more about Eventix

TicketSource

by TicketSource USA

This isn't a free demo, its a FREE SYSTEM, and it does everything the leading paid-for ticketing and box office systems do. Try it here Learn more about TicketSource

This isn't a free demo, its a FREE SYSTEM, and it does everything the leading paid-for ticketing and box office systems do. Try it here Learn more about TicketSource

Silent Auction Pro

by Silent Auction Pro

Event management software for fundraising including ticket sales, seating management, contact management, donation tracking and more. Learn more about Silent Auction Pro

Event management software for fundraising including ticket sales, seating management, contact management, donation tracking and more. Learn more about Silent Auction Pro

Advanced platform that will help sports and entertainment organizations take ticketing to the next level. Learn more about SAP Event Ticketing

Advanced platform that will help sports and entertainment organizations take ticketing to the next level. Learn more about SAP Event Ticketing

Eventzilla

by Eventzilla

Eventzilla is an online event registration & ticketing platform for event organizers. Learn more about Eventzilla

Eventzilla is an online event registration & ticketing platform for event organizers. Learn more about Eventzilla

Picatic provides event ticketing and registration tools that power the worlds best conferences. Learn more about Picatic

Picatic provides event ticketing and registration tools that power the worlds best conferences. Learn more about Picatic

RepairShopr

by RepairShopr

Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops. Learn more about RepairShopr

Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops. Learn more about RepairShopr

Bookwhen

by Bookwhen

Flexible system makes it easy to organize and process payments for classes, courses, workshops, and events for any activity type. Learn more about Bookwhen

Flexible system makes it easy to organize and process payments for classes, courses, workshops, and events for any activity type. Learn more about Bookwhen

AttendStar

by AttendStar

When you use AttendStar, you can sell more tickets to your events because we give you the marketing with ticketing. Learn more about AttendStar

When you use AttendStar, you can sell more tickets to your events because we give you the marketing with ticketing. Learn more about AttendStar

VBO is a cloud-based platform embodying the most advanced event, ticket and patron technologies to empower organizations to do more. Learn more about VBO Tickets

VBO is a cloud-based platform embodying the most advanced event, ticket and patron technologies to empower organizations to do more. Learn more about VBO Tickets

SimpleTix

by SimpleTix

Advanced online ticketing systems for festivals, concerts, events, sports, travel, visitor attractions and more. Learn more about SimpleTix

Advanced online ticketing systems for festivals, concerts, events, sports, travel, visitor attractions and more. Learn more about SimpleTix

osConcert

by osConcert.com

Web-based visual reserved seating software. Open source php shopping cart. host and manage their own ticket sales and seat reservation. Learn more about osConcert

Web-based visual reserved seating software. Open source php shopping cart. host and manage their own ticket sales and seat reservation. Learn more about osConcert

A robust ticketing solution for a range of businesses Learn more about myTRS

A robust ticketing solution for a range of businesses Learn more about myTRS

Event management just got better! Everything you need to create, promote, sell and manage events and awards in a smart way. Learn more about Weemss

Event management just got better! Everything you need to create, promote, sell and manage events and awards in a smart way. Learn more about Weemss

SeatAdvisor

by SeatAdvisor

A smarter ticketing, fundraising and patron management solution designed for organizations and venues of all sizes. Learn more about SeatAdvisor

A smarter ticketing, fundraising and patron management solution designed for organizations and venues of all sizes. Learn more about SeatAdvisor

Townscript

by Townscript

Self serve event ticketing platform providing a seamless experience to clients for registrations and selling of tickets for events. Learn more about Townscript

Self serve event ticketing platform providing a seamless experience to clients for registrations and selling of tickets for events. Learn more about Townscript

Oveit is an easy to use cloud tool that helps you manage events, handle registration, process payments or set cashless payment systems. Learn more about Oveit

Oveit is an easy to use cloud tool that helps you manage events, handle registration, process payments or set cashless payment systems. Learn more about Oveit

EventsFrame

by EventsFrame

Event ticketing with simple ticketing and discount options that save you time and money. Paypal, Braintree, and email integrations. Learn more about EventsFrame

Event ticketing with simple ticketing and discount options that save you time and money. Paypal, Braintree, and email integrations. Learn more about EventsFrame

Giveffect

by Giveffect

Giveffect is an all-in-one nonprofit software that simplifies your RSVP and ticketed event workflow. Learn more about Giveffect

Giveffect is an all-in-one nonprofit software that simplifies your RSVP and ticketed event workflow. Learn more about Giveffect

Evenium Net is the most complete, most affordable event registration, invitation, and badging solution. Streamlined and easy to use. Learn more about Evenium Net

Evenium Net is the most complete, most affordable event registration, invitation, and badging solution. Streamlined and easy to use. Learn more about Evenium Net

PatronManager

by PatronManager

Ticketing, subscriptions, fundraising, email marketing, and staff collaboration, all on the revolutionary Salesforce Platform. Learn more about PatronManager

Ticketing, subscriptions, fundraising, email marketing, and staff collaboration, all on the revolutionary Salesforce Platform. Learn more about PatronManager

Cloud platform for associations & non-profits: collect fees and donations, send email and sms, and organize fantastic events. Learn more about Raklet

Cloud platform for associations & non-profits: collect fees and donations, send email and sms, and organize fantastic events. Learn more about Raklet

Ticketbud

by Ticketbud

Ticketbud provides powerful event ticketing, event registration, and management to help you sell more tickets and get paid quickly! Learn more about Ticketbud

Ticketbud provides powerful event ticketing, event registration, and management to help you sell more tickets and get paid quickly! Learn more about Ticketbud

TicketManager

by TicketManager

TicketManager enables companies to measure the business impact of sports and entertainment assets while staying compliant. Learn more about TicketManager

TicketManager enables companies to measure the business impact of sports and entertainment assets while staying compliant. Learn more about TicketManager

Line-Up

by Planvine

Beautifully crafted ticketing. Give your customers the experience they deserve. Learn more about Line-Up

Beautifully crafted ticketing. Give your customers the experience they deserve. Learn more about Line-Up

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What is Ticketing Software?

Ticketing software manages and automates online, kiosk and box office ticketing for special events, theaters, parks festivals, fairs, travel and other activities.

Read our Research

More Information About
Ticketing Software

Now what’s a ticketing system? Well, it depends on who you ask. Our ticketing software directory is supposed to be for software that automates selling and tracking tickets for events such as concerts and conferences. And yet we’ve got some help desk software and issue tracking software vendors in that category as well because “ticketing” can refer to issues or events.

For the purpose of this post, when I refer to a ticketing system, I mean issue tracking software. According to Wikipedia, an issue tracking system is a “computer software package that manages and maintains lists of issues, as needed by an organization.” It’s also sometimes called ITS, troubleticket system, support ticket, request management, and incident ticket system.

Most of the systems you purchase for your organization are not used by your customers. However, systems such as ticketing software sometimes can be used by your customers. When evaluating customer-touched software, it is critical to understand and take into account not only your needs, but the needs of your customers.

When Do You Need a Ticketing System?

  1. You're losing issues in email
  2. Your agents aren't getting to issues in time
  3. You don't know how quickly agents are getting to issues

7 Questions to Ask When Doing a Demo of an e-Ticketing Solution

One of the best ways to understand what questions you need to ask during an e-ticketing demo is to get a full scope of all your expectations & needs in the final e-Ticketing solution.

It’s very important that the e-Ticketing software you choose includes all of the features you need now, and in the future, as you do not want to be locked into an application where you will reach limitations later on.

  1. What is the total cost of ownership?
  2. What are the total fees per ticket? If there is a percentage based cost, what is the percentage cap?
  3. Is this a do it yourself solution?
  4. Do I have to pay for customer support?
  5. Can I keep my own branding?
  6. How long will it take to get my money?
  7. What types of ticketing modes do I need?

While picking your solution, be sure to think about all of the different business needs you have to ensure the solution you go with will work best. Go with a company that respects your brand image and does not force you to use a cookie-cutter template. Consider the kind of flexibility you will need now to manage your ticketing and future changes to your strategy. You should have some flexible options, such as general admissions, open ticketing, seating charts and reserved seating.

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Jun 24, 2013

7 Questions to Ask When Doing a Demo of an e-Ticketing Solution

Need help with deciding on what e-ticketing solution is best for your organization? These 7 seven e-ticketing demo questions dig dipper into figuring out the true cost behind any e-ticketing platform. Questions you should ask are: Can I keep my own branding? How long will it take to get my money? And, what is the total cost of ownership? Will help you distinguish between a great solution or one that can be a drain on your money and resources.