# Best Ticketing Software 2026 | Capterra > Find the top Ticketing software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/ticketing-software --- # Best Ticketing Software Last updated on March 30, 2026 How to find the right Ticketing Software? Learn more from our team about Ticketing Software pricing features and benefits in our Ticketing Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is ticketing software and how do I choose the right one? Researched by: [Giorgia Pisano](https://www.capterra.com/resources/author/giorgia-pisano/)and reviewed by: [Mary Davidson](https://www.capterra.com/resources/author/mary-davidson/) Updated on March 30, 2026 **Ticketing software** helps businesses advertise and sell event tickets to customers by automating online kiosk and box office ticketing processes. With this software, businesses can manage seat selections, collect and store exhibitor data and locations, and process payments online and onsite. Event management professionals primarily use ticketing software in the entertainment, non-profit, IT, and marketing industries. Ticketing systems use a pay-as-you-go pricing structure, ranging from $1.05 to $248, depending on features, event numbers, business size and type, training, integrations, and storage. First-time buyers should consider budget, hiring needs, and necessary integrations with their HR software stack. Consulting stakeholders to determine key questions for vendors can help find the best system. Questions include: _Does the software support mobile ticketing and scanning?_  _What encryption and security protocols protect customer data?_ _What types of customer behavior and sales reports can the tool generate?_ For more information consult our [Ticketing Buyers Guide](#buyers-guide-content) Page 1 of 15 Filter (365) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Barcode/Ticket Scanning Customer Data Management Employee Management Generative AI Mobile Ticketing Online Ticketing Onsite Ticketing Print-at-Home Promotions Management Reserved Seating Season Tickets Ticket Brokering Website Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad I'm looking for Ticketing Software that is: [Free](https://www.capterra.com/ticketing-software/s/free/) Table of Contents - [Essential ticketing software buyer information](#essential-ticketing-software-buyer-information) - [What are the best ticketing software systems?](#what-are-the-best-ticketing-software-systems) - [What is ticketing software?](#what-is-ticketing-software) - [What does ticketing software cost?](#what-does-ticketing-software-cost) - [Ticketing software features rated by users](#ticketing-software-features-rated-by-users) - [Advantages of ticketing software identified by users](#advantages-of-ticketing-software-identified-by-users) - [Challenges of using ticketing software](#challenges-of-using-ticketing-software) - [What are ticketing systems used for?](#what-are-ticketing-systems-used-for) - [Who uses ticketing software?](#who-uses-ticketing-software) - [What to know about ticketing software integrations](#what-to-know-about-ticketing-software-integrations) ## Essential ticketing software buyer information Ticketing software helps businesses advertise and sell event tickets to customers. The software supports companies in automating online kiosk and box office ticketing processes for events and venues. Applications such as these can also help businesses manage tasks such as seat selections, collect and store exhibitor data and locations, as well as process payments online and onsite. Ticketing software is used across a wide variety of sectors and industries and can prove especially practical for professionals working in the entertainment, non-profit, IT, and marketing industries.\[[1](#sources)\] Most ticketing systems are offered on a pay-as-you-go pricing structure, with entry-level platforms typically starting at $1.05 to $248.\[[2](#sources)\] Various other options are also available, priced monthly or annually and via one-time license models. For first-time buyers of ticketing software, it is important to start off by evaluating the budget, number of users, specific use cases, and the necessary integrations you will need. Ensure you’ve consulted with stakeholders on a list of critical questions to help you evaluate systems based on your needs. Mary Davidson\[[3](#sources)\] is owner of EP Events LLC and co-host of the Better Events Podcast. She suggests looking at the demands of the event in question to help identify the right product. “A great place I like to start is to select an event ticketing software that supports the goals of the event,” she says. “These goals might include discoverability, integrations with other tools, ease of use for the audience, or reporting and analytics capabilities.” ## What are the best ticketing software systems? [Capterra Shortlist](https://www.capterra.com/ticketing-software/shortlist/) identifies the top ticketing systems based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective ticketing solution for their needs.\[[4](#sources)\] Here are the five most-reviewed products in our Capterra Shortlist for this category: **Product** **Overall score** **Popularity score** **Ratings score** [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) 98/100 50/50 48/50 [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) 81/100 35/50 46/50 [Eventix](https://www.capterra.com/p/151595/Eventix/) 70/100 22/50 48/50 [EventCreate](https://www.capterra.com/p/147664/EventCreate/) 81/100 31/50 50/50 [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) 80/100 31/50 49/50 These rankings are determined by combining verified user ratings and publicly available web search popularity data:  - **Ratings score:** Relative score of the software based on ratings given by users on Capterra, normalized for number and recency of reviews. - **Popularity score**: Relative popularity of software based on web search trends and products’ web presence. ## What is ticketing software? Ticketing software, or event ticketing software, enables businesses to sell and distribute tickets for events through multiple channels such as social media, business websites, and event broadcasting platforms. Businesses can use an online ticketing system to sell tickets for their in-person, virtual, and hybrid events. For event creators and managers, the tool helps track registrations, capture guest information, and manage reservations easily. Additionally, it enhances convenience for attendees by simplifying the entire process—from buying tickets to attending the event. These tools are distinct from IT or help desk ticketing systems, which, instead, provide tools for IT managers and [customer support](https://www.capterra.com/customer-support-software/) teams to create informational tickets to track and oversee technical issues or customer requests. Capterra covers 502 ticketing software products, and we published 1,041 reviews from ticketing software users in the past year.\[[1](#sources)\] ## What does ticketing software cost? Most ticketing software products on the market operate on a pay-as-you-go pricing model, charging users based on the number of tickets sold or requests fulfilled. Their entry-level costs start at $1.05 to $248.\[[2](#sources)\] There are also a number of options available priced on a per-month basis, via one-time license models, or with annual subscriptions. - Entry-level products typically offer core features such as point of sale (POS), reporting/analytics, and ticket reservations. - An enterprise product that’s priced higher may include additional features such as credit card processing, advanced analytics, custom branding options, event management, concessions management, employee management, event ticket brokering, and reviews management. As 46% of all ticketing software platforms on Capterra offer free trials, users should leverage this to try out products and zero in on those that best fit their needs. Davidson says that it's important to understand vendors’ processing fees as well as platform fees. “Many products have standard processing fees, while others may appear as a ‘free’ platform but have a higher fee,” she says. “So be sure to take a look at the costs associated with your selected service level. From personal experience planning a nonprofit summit, I have learned that this fee may also apply to donations made on the platform or fees associated with refunds.” ## Ticketing software features rated by users All ticketing software includes point of sale (POS), reporting and analytics, and ticket reservation features, and most share a variety of common features such as event scheduling, website management, and customer data management. ### Core ticketing features rated by users: - **Ticket reservations:** Create and manage reservations for upcoming events and activities. 90% of ticketing software reviewers rate this feature as critical or highly important. - **Reporting/analytics:** View and track relevant metrics using data collected from customers and event goers. 77% rate this feature as critical or highly important. - **Point of sale:** Accept and process payments from ticket buyers. 61% rate this feature as critical or highly important. ### Common ticketing features:  - **Customer data management**: Store and manage the data collected from visitors and clients within a searchable repository. 75% rate this feature as critical or highly important. - **Website management**: Build and manage proprietary websites or integrate systems within existing third-party sites. 69% rate this feature as critical or highly important. - **Barcode/ticket scanning**: Create and scan cyphers such as QR codes and barcodes to allow visitors to register their arrival and access events. 67% rate this feature as critical or highly important. - **Employee management**: Track staff schedules, monitor availability, and review performance across projects and tasks. - **Print-at-home**: Give ticket-holders the chance to print their passes before arriving at an event. - **Promotions management**: Plan, create, and distribute promotional campaigns to publicize events and boost ticket sales. - **Reserved seating**: Set various levels of reservations based on seating location or quality. - **Season tickets**: Sell tickets to all the scheduled events over a longer term period such as a sporting season or series of events. - **Ticket brokering**: The ticket brokering feature allows the resale of tickets by rearranging prices, typically with the possibility to determine prices based on demand, the amount of tickets available, and the date of the event. ## Advantages of ticketing software identified by users **Offers support services:** Ticketing software systems often come with dedicated support from account managers and technical teams. _“The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on in no time.”_ –Aiden H., marketing executive, events services **Supports event registration:** Ticketing software allows users to control and manage the event, from the creation to the registration of each participant on the platform. _“You can also customize the questions on the registration form and the rendering of the ticket that is assigned to each participant is very professional and clean! Once the participants have registered, you have access to the entire list which you can download as an Excel file to get all their information.”_ \-Cecilia D., communications and event project manager **Helps manage ticketing for events:** Such systems provide users with a platform to offer, sell, and manage ticketing for hosted events. This simplifies the process of allocating tickets and catering to planned occasions. _“I love that they provide us with ticket scanners and mobile hotspots so we don't have to coordinate getting internet to our site (or paying our venue a TON for internet usage).”_ \-Andrea S., event operations **Offers a straightforward learning curve for adoption:** Using such software is typically easy and intuitive and doesn’t require a lot of training. _“The intuitive and friendly user interface made learning and adapting very easy for both me and my staff.”_ –Domingo Antonio A., university average technician, entertainment ## Challenges of using ticketing software The most common challenge mentioned by reviewers of ticketing software is the cost and fees associated with the software. Depending on the software and service options required, costs and fees can vary widely. The second most cited challenge is seating management, which can be complicated to create and/or customize based on the type of event. A third challenge is the management of issues that can be caused by glitches and errors. When you’re talking to ticketing software vendors, you should ask a few questions to help ensure you don’t encounter the same issues: - What is the total amount of costs by adding the additions necessary for one's purpose? - Is it possible to manage all phases of the event optimally from the platform? - Is there a convenient way to report glitches and bugs? ## What are ticketing systems used for? Analysis of our extensive ticketing software reviews highlights the most common use cases: - **Event registration:** Ticketing software buyers use this software for registering guests and monitoring attendance figures for upcoming events. - **Staff management:** Users of ticketing software can allocate and manage staff across their range of events. - **Event ticketing:** Ticketing software users sell and manage tickets for events using these platforms. - **Booking management:** Reviewers use ticketing software to create, update, and manage bookings and reservations. Additionally, there are related systems which can complement users of ticketing software. These include:  - [Android kiosk software](https://www.capterra.com/android-kiosk-software/) - [Event management software](https://www.capterra.com/event-management-software/) - [Registration software](https://www.capterra.com/registration-software/) - [Venue management software](https://www.capterra.com/venue-management-software/) - [iPad kiosk software](https://www.capterra.com/ipad-kiosk-software/) ## Who uses ticketing software? Ticketing software is primarily used by team members who regularly manage bookings and event arrangements, operations managers, and box office managers because it simplifies the process of selling tickets and managing information about a scheduled occasion.  According to reviews collected over the last 12 months on Capterra, ticketing systems are typically used for industries such as entertainment, non-profit, information technology and services, and marketing and advertising. Based on the reviews collected, the main companies using ticketing software appear to be small to midsize companies (2 to 10 employees to companies from 51-200 employees) and individual professionals. While it is possible to run events and sell tickets without dedicated ticketing software, Davidson says there are some clues that a company is ready to invest. “A major sign is if you have gaps in your data and find that certain important attendee data is missing or inconsistently reported,” she says. “Software helps streamline this process and passes this responsibility to the potential attendee, rather than having a business chase them for information, meal preferences, accessibility needs, et cetera. A business may also be ready to invest in a platform if they run repeat events.” ## What to know about ticketing software integrations We analyzed our extensive reviews database and based on that, we determined the three categories that most often integrate with ticketing software are: - **Email marketing:** The ability to integrate email marketing software allows mass emails to be sent to people who have bought tickets or registered for an event. - Payment processing: A payment processing system can be integrated to manage ticket buying and selling from a single platform. - **Customer relationship management (CRM):** Integrating CRM into ticketing software enables optimal CRM by finding all customer information on a single platform and being able to manage customer relationships. According to reviews collected over the last 12 months on Capterra, integration capabilities result to be among the best advantages of ticketing software. Davidson says the most important integration is with “a payment processor that aligns with your accounting setup”. She also urges potential buyers not to forget about virtual or hybrid events. “They are still happening, and it's helpful to understand which platforms still support this streaming integration,” she says. Sources 1. **Capterra reviews data**: Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year, as of production date. [**Read the complete methodology**](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology). 2. Products evaluated for the pricing calculation were taken from our [ticketing software](https://www.capterra.com/ticketing-software/) directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in our directory that offer them. 3. [Mary Davidson](https://www.linkedin.com/in/maryrosedavidson), LinkedIn 4. **Capterra Shortlist**: Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. We featured the products with the most reviews at the time of Capterra Shortlist publication. [**Read the complete methodology**](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).