AudienceView Professional vs GiveSmart

Starting Price

Not provided by vendor Not provided by vendor

Best For

AudienceView Professional serves hundreds of commercial and not-for-profit users, including theaters (small and large), sports and music venues, events, performing arts centers, and exhibitions.

Non Profits, Private Schools, Hospitals

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.7 / 5
(38)
Read All Reviews

4.5 / 5
(85)
Read All Reviews

Ease of Use


4.5 / 5


  • "Easy to use and train others to use. Customer service is super-responsive and they talk to you like human beings."

  • "The software is easy to use and if you're not familiar with it, easy to figure out."


4.3 / 5


  • "VERY user friendly with great support when needed. This software allowed our event to work seamlessly with little training."

  • "I appreciated that the software provided most of what we needed to produce a fundraising event - most of what you need is there and very user friendly and easy to use."

Customer Support


4.8 / 5


  • "I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely."

  • "It's a reliable way for us to sell tickets and get donations along with tickets to our shows, and the customer service is good."


4.6 / 5


  • "The reports were a great feature, and having the details instantly was a huge win. Our account manager and the support staff in the chat feature were always very responsive and helpful."

  • "It's wonderful to streamline both bidding participation and ticket reservations all in one place. And the support team at the start and end of the night is a great feature to have day-of."

Features & Functionality


4.4 / 5


  • "The software is super easy to use and, for the most part, logically/intuitively organized."

  • "I really like the fact that its easy to guide around the site. Things are clearly marked what they are."


4.2 / 5


  • "The reports that are produced give us the ability to get the information in a very quick manner. The team of people that help facilitate the ease of use of this product are the best in the industry."

  • "GiveSmart has excellent staff support and they are always quick to respond to questions, timely with email responses, and most importantly their onsite staff is excellent."

Value for Money


4.6 / 5



4.3 / 5


  • "Customer service was good and responsive. I only left the software because of the price and the limitations on the amount of events per year they were offering me."

  • "We looked around for awhile at a lot of different products before we settled on GiveSmart. Ultimately this one provided everything we needed with the perfect value for our money."

Product Features

  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management
  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management

Screenshots

View 5 screenshots 142948 thumb
View 1 screenshot 124763 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AudienceView Professional vs GiveSmart

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GiveSmart vs AudienceView Professional